Pharmacy Contact Center - Pharmacy Technician - Full Time and Part time, Multiple Shifts Available Job Listing at Kaiser Permanente in Renton, WA (Job ID 3296301-2024-04-02)

Description

*****SIGN ON BONUS OF $5,000 IS AVAILABLE TO ELIGIBLE EXTERNAL HIRES!*****

• Position is based in a call center environment


• this is a customer service role to process prescriptions for mail order dispensing


• various days and shifts available

An All-Inclusive Opportunity!

To optimize your experience applying to a job at Kaiser Permanente we have created a unique and easy all-inclusive process to apply for open career opportunities in this specific specialty relevant to your work experience and interests.

So, what is next?

You apply to this single posting, which represents an array of full-time and part-time opportunities – including Day/Evening shifts and schedules. If you are interested in other locations, please search for those unique postings on our careers site separately.

Allow our Talent Team to find a suitable job match to what you are looking for. Our talent team will coach you through every step of the hiring process. We also have a team of managers dedicated to review on the spot submissions for an expedited hiring experience.
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The Kaiser Permanente Pharmacy Technician performs functions that support the daily workflow of the pharmacy. The Kaiser Permanente Pharmacy Technician ensures the timely and appropriate distribution of drug therapy in compliance with state and federal laws and in accordance with Kaiser Permanente policies and procedures.

• Performs functions that support the daily workflow of the pharmacy including: Typing new prescriptions; Processing refill prescriptions and entering other prescription data into the computer; Counting and pouring medications from stock bottles; Entering chronic condition information; Prepackaging and labeling medications; Stocking shelves; Filing prescriptions; Performing inventory functions; Releasing refill medications and OTC products to patients; Handling non-professional phone calls including refill requests from patients and refill authorizations from prescribers; Calling prescribers to obtain refill authorization; Triaging phone calls to the appropriate person. Working knowledge and competency with cashiering processes and procedures. Adherence to Kaiser Permanente Cash Security and Compliance standards.


• Ensures the timely and appropriate distribution of drug therapy by: reading, interpreting, and filling prescription orders with the correct medication; ensuring the quantities are correct based on the sig; accurately calculate dosages based on the patients weight


• Ensures patient safety and provides excellent customer service to the patient by: identifying opportunities to prevent unusual occurrences; consistently performing safety checks when dispensing medications; taking appropriate steps to resolve and report unusual occurrences; and following standard work for greeting patients and providing excellent customer service; providing service recovery when appropriate and by following proper procedures


• Demonstrates dedication to evidence-based medicine in daily duties by staying current on clinical initiatives and priorities; and identifying specific issues and bringing them to a pharmacists attention (such as high risk meds, glucose strips, preferred drugs)


• Administers the different medication formularies by following Kaiser Permanente policies, procedures and protocols. Maintains and utilizes current knowledge of basic drug information and medical terminology when performing duties.

• N/A

• Completion of an approved pharmacy technician training program, or equivalent, in order to obtain Department of Health Pharmacy Technician Certification is required by date of hire/transfer.

• Pharmacy Technician Certification (Washington) required at hire

• Ability to use available resources and tools efficiently and effectively.


• Knowledge of Pharmacy law and its standards of practice.


• Skill in compounding extemporaneous entities.