12726 - Recruiting Account Manager - Office of the Presidents (Virtual) Job Listing at Kelly Services in United States of America (Job ID 12726)

Description

Together we change lives. 

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.  

The Recruiting Account Manager plays a pivotal role in leading and nurturing a team of Recruiting Strategists and Talent Advisors, driving business growth, and optimizing client programs. This position focuses on executing recruitment strategies, managing client relationships, and enhancing operational efficiency to surpass performance objectives. Key responsibilities also include P&L ownership, profitability management, and strategic expansion across key accounts, serving as a trusted advisor to both internal teams and external clients. 

Responsibilities:

Recruitment Strategy & Team Leadership: 

• Lead, mentor, and develop a team of Recruiting Strategists and Talent Advisors to support successful hiring initiatives. 
• Oversee full-cycle recruitment processes, ensuring a robust candidate pipeline and streamlined process efficiency. 
• Align recruitment strategies with business objectives, leveraging labor market insights and industry trends. 

Client & Account Management: 

• Act as the primary liaison for key accounts, managing relationships to ensure exceptional service delivery. 
• Identify and pursue opportunities for account expansion, including mergers and acquisitions. 
• Develop and implement innovative workforce solutions in alignment with client goals. 
• Influence high-level stakeholders to foster mutually beneficial outcomes. 

Business Growth & Financial Management: 

• Oversee account growth, including P&L responsibility, profitability, and optimizing programs. 
• Analyze financial statements and devise strategies to enhance contribution margins. 
• Collaborate across business units to identify new opportunities and expand service offerings. 

Operational Excellence & Process Improvement: 

• Monitor recruitment performance, ensuring compliance with KPIs and service level agreements. 
• Enhance efficiency through process optimization and data-driven decision-making. 
• Manage client expectations to deliver high-quality services. 

Essential Skills, Knowledge, and Experiences:  

• 5+ years of experience in staffing, recruiting, or account management. 
• Strong leadership, problem-solving, and decision-making skills. 
• Proven ability to influence stakeholders at all levels, both internally and externally. 
• Strong financial acumen with the capability to analyze profitability metrics. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 

This position is posted internally only, and has multiple openings.

Total compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services | People (benefitsatkelly.com).

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.