Automotive Warranty Call Center Job Listing at Kelly Services in Laurel Hill, FL (Job ID US3563193_BH9819557)

Description

Are you looking for your next great career move? At Kelly, we believe that work should work for you and we're here to help you take the next step in furthering your career.

Kelly Services in partnership with Nissan North America is currently recruiting for a Remote Warranty Call Center agent  to provide day to day direction and assistance to dealer and regional personnel with telephone support and telephone training on all facets of the claims life-cycle, including warranty, service contracts, campaign, goodwill inquiries, pre approvals, and post approvals

This position is a remote full time, hourly position paying $24-25/hour with growth opportunities available within Nissan after a year in this role.
Shift: Monday-Friday, , must be flexible to work between the hours of 7am-7pm CST

In this position, you will:

• Provide telephone customer service claims support to Nissan and Infiniti dealers.
• Provide dealers with claims preapprovals and post approvals as situation dictates.
• Conduct transactions according to Assurances Products Claims policies and procedures to increase consistency of service to dealers and field personnel as well as to insure proper use of Warranty, Security Plus, and Goodwill Funds.
• Respond to and assists regional personnel with Claims issues related to Assurance Products.

We are looking for someone with good interpersonal, conflict resolution, negotiation, and decision-making skills.

Minimum Qualifications:
Job Knowledge and Skill: Basic computer systems knowledge, proven customer interaction skills, strong verbal and written communication skills, and strong organizational skills.
Experience: One year directly related experience at a professional level. Experience with Automotive Warranty or as a Service Advisor is preferred
Education: High School or equivalency, bachelor's degree in a related discipline is preferred.

Computer Skills: Working knowledge of Microsoft Office Suite and other PC applications.  The ability to type 35 words/minute.
Perks:

• Weekly Pay
• 16 paid holidays per year
• 10 days of Paid Time Off
• Enhanced Medical Benefits
• Kelly Perks-Discount Program

If you or anyone you know may be interested in this role, don't wait, apply to be a Warranty Call Center agent today!

#CB
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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