Bilingual HR Content Analyst Job Listing at Kelly Services in Franklin, TN (Job ID 10094462)

Description

Job Title: BilingualHR Content Analyst
Location: Franklin, TN
Shift: 8am-5pm in office 4 days per week, remote one day.
Pay: $38.00 per hour
At Kelly Services, we believe that work should work for you, and we're here to help you take the next step in advancing your career.
Kelly Services is currently recruiting for an HR Content Analyst to join our team at Nissan. This role is responsible for auditing, rewriting, creating, and localizing knowledge articles to ensure accuracy, compliance, and relevance. The HR Content Analyst plays a critical role in maintaining high-quality content standards, addressing gaps, and adapting materials for regional needs while supporting organizational knowledge management objectives.
Job Functions:

• Review and update outdated content.
• Create new articles to address identified gaps.
• Ensure compliance with templates, tone, and organizational standards.
• Localize content for regional needs, ensuring cultural and linguistic accuracy.

Management Responsibilities:

• This role does not involve direct people management but requires strong collaboration and coordination with stakeholders.

Minimum Qualifications:

• Strong writing and editing skills with attention to detail.
• Knowledge of HR processes and content management principles.
• Ability to ensure compliance with templates and tone guidelines.
• Bilingual required (English + Spanish/Portuguese).
• Key Performance Indicators (KPIs): Percentage of articles updated per month, quality score (accuracy, readability), and turnaround time for updates.

Preferred Qualifications:

• ACKMP certifications in Knowledge Management or ServiceNow (e.g., Certified KM Professional (CPKM®), Specialist (CKMS®), or Auditor (CKMA®)).

Experience:

• 3+ years in content management or HR operations.

Education:

• Bachelor's Degree is required for this role.

Benefits Include:

• 16 paid holidays
• 10-15 days of paid time off
• Enhanced medical benefits
• Kelly Perks Discount Program
• Weekly pay

If you or anyone you know may be interested in this role, don't wait—apply to be an HR Content Analyst today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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