Coordinador de la Division Hospitalaria Job Listing at Kelly Services in San Juan, San Juan (Job ID 10043804)

Description

Coordinador(a) de Servicio al Cliente – Industria de Equipos Médicos

Descripción del puesto:
Estamos en búsqueda de un(a) Coordinador(a) de Servicio al Cliente para gestionar eficazmente las solicitudes de servicio relacionadas con equipos hospitalarios, garantizando una atención de excelencia y documentación precisa mediante plataformas digitales como Salesforce, Acumatica y Excel.

Responsabilidades:

• Coordinar y procesar solicitudes de servicio de los clientes.
• Responder oportunamente a comunicaciones y consultas.
• Coordinar citas de técnicos para reparaciones y mantenimientos preventivos. (PM)
• Preparar cotizaciones y facturas.
• Gestionar registros y documentación en las plataformas correspondientes.
• Colaborar con equipos internos y externos para una solución efectiva.
• Mantener altos estándares de calidad en la atención al cliente.

Requisitos:

• Al menos dos años de estudios universitarios o haber cursado un programa técnico.
• Mínimo un año de experiencia en roles similares dentro de la industria médica.
• Competencia en aplicaciones de Microsoft Windows, especialmente Excel.
• Dominio avanzado de comunicación verbal y escrita en inglés y español.
• Excelentes habilidades organizativas y atención al detalle.
• Capacidad para resolver problemas y trabajar bajo presión en un entorno dinámico.

Horarios:

• Lunes a viernes de 8:00 am a 5:00 pm

Salario:

• $13.00 USD por hora

Beneficios:

• Oportunidad de desarrollo profesional.
• Capacitación continua en plataformas y procesos.
• Ambiente de trabajo colaborativo y dinámico.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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