Kelly Services Job - 29595092 | CareerArc
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Company: Kelly Services
Location: Malvern, PA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


Coverage Specialist - Sample Management

Malvern, PA

3rd Shift: 11pm-7am (paid shift differential)

Weekend on-call will be required

Job Summary

The Coverage Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur. The Coverage Specialist responsibilities are within a designated territory although secondary back up responsibility requires travel outside of the designated territory.


  • Performs all duties associated with operations of Site Services.
  • Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Training, and other assorted tasks along with direct customer interfacing relative to job functions.
  • Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.
  • Utilizes company and customer computer systems: ESS, Citrix, VBQ, Info Access, Intranet, Ariba, SAP, EZ Source, ESpree, Nexus, Pitney Bowes, UPS, Fedex, StockTracker, ChemSW, Ship Tracker, JD Edwards and customer specific applications.
  • Trains associates on all service offerings.
  • Provides level 3 ESS Support (Full customer services, credit rebills, invoice scrubbing).
  • Modifies, designs and maintains quality metrics and key performance indicators.
  • Manages a budget related to expense reports.
  • Meets revenue, TOE, safety, performance and quality goals and objectives:
  • Creates programs for enhanced service efficiencies.
  • May require traveling to customer sites.
  • Perform other duties as assigned.


  • High School Diploma or GED required
  • Must have experience working wtih computers - specific computer softwares will be trained
  • Sample management experience is a plus
  • Experience in a quality regulated environment with SOPs is preferred

Why Kelly®

With Kelly, you'll have access to some of the world's highest-regarded scientific organizations— providing you with opportunities to work on today's most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits you'll be proud to help advance. We work with 95 of the Fortune 100™ companies, and found opportunities for more than 9,000 scientific professionals last year.

You pursued a career in science to fuel your quest for knowledge and your desire to make the world a better place. Let Kelly fuel your career—connect with us today.

About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.

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