Credit Administrator II Job Listing at Kelly Services in Santa Fe Springs, CA (Job ID 10119709)

Description

Credit Administrator II (Temporary)
Pay Range: $25.00 – $27.50 per hour (based on experience)
Employment Type: Temporary, Full-Time
Location: Santa Fe Springs, CA

Position Overview
Talley is seeking a Credit Administrator II to support the Credit Department on a temporary basis. This role is responsible for managing customer accounts receivable, collecting balances due, and maintaining consistent customer contact.
  Key Responsibilities

• Review the order queue to ensure customer orders are addressed and released in a timely manner
• Manage an assigned credit portfolio
• Review customer account history, payment trends, average days to pay, and credit limits to support order release decisions
• Communicate with Sales regarding customer orders pending credit release
• Monitor weekly past-due aging and 30/60/90-day aging reports
• Systematically contact customers based on past-due status and outstanding balances
• Contact customers via email and phone to discuss account status, schedule follow-ups, and escalate issues to the Credit Supervisor as needed
• Respond to customer inquiries promptly to ensure positive collaboration and accurate resolution of account issues
• Research and resolve disputes and payment variances
  • Utilize the Prelude QFE program to resolve disputes
  • Code and address disputed invoices daily
• Update customer accounts with ARI and IDI notes documenting all communications
• Meet weekly with the Credit Supervisor to review accounts 30+ days past due and determine next steps
• Prepare monthly reports on delinquent accounts (60+ days), as defined by the Credit Supervisor

Qualifications & Knowledge

• Minimum 3–5 years of commercial credit and collections experience
• High school diploma required; post-secondary business education preferred
• Strong understanding of commercial credit and collections practices
• Ability to make sound credit decisions based on customer credit history
• Excellent verbal and written communication skills when interacting with customers and internal teams
• Ability to work effectively as part of a team and manage multiple priorities in a fast-paced environment

If you meet all the requirements above, please apply and we will review your resume for consideration. Thank you! 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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