German Speaking Customer Service Agents needed for a top Utah County client!
Location: Provo, UT
Pay Rate: start up to $17 hourly
Follow communication -scripts- when handling different topics
Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Apply today! 801-373-1616
2255 N University Pkwy, Ste 7
Provo, UT 84604
2+ years of Customer Service and/or Member Support
Fluent written and verbal communication skills in English and German
Must have the ability to identify and solve problems and to multi task under deadlines
Must possess self-motivation, enthusiasm, a positive attitude and perform as a team player
Display attention to detail and accuracy in the work place
Good organizational skills and the ability to prioritize effectively
Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers
Work on own initiative on daily routine tasks as well as solving system issues
Weekly electronic pay options
Group insurance options
Free online training campus available
Opportunities for advancement
Service bonus plan
Holiday benefit plan
Group medial, prescription, vision, dental, life, and short-term disability insurance options
Kelly-sponsored Affordable Care Act (ACA) health care coverage
Employee assistance program (EAP)
Transportation spending accounts
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.]] About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
Apply on company website