Customer Support Representative Job Listing at Kelly Services in Toledo, OH (Job ID 9407860)

Description

Bilingual Customer Support Representative (Hybrid)
Location: Toledo, OH
Rate: $19.00/hr

Qualifications:

• High School Diploma or equivalent
• Bilingual (English and Spanish)
• Prior customer facing role or call center experience desired
• Customer and team focused
• Excellent verbal and written communication skills
• Able to work in multiple internet based systems

Description:

• Working hours: 8am-6pm, Monday through Friday
• Opportunities for overtime based on business needs
• Schedules will fluctuate within the 8am-6pm time frame based on business demand
• Candidates must be flexible and available to work varying daily schedules between 8am-6pm

PURPOSE OF THE JOB:

• Serve as the first point of contact for addressing direct and indirect customer inquiries about products and services
• Ensure all customer questions are handled professionally and in accordance with the company's standards
• Individual role with assigned responsibilities

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

 Apply on company website