Serves customers by installing, servicing systems, products and providing solutions at the customer-s location.
Installation and Service Technician Job Duties:
Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Documents service and installation actions by completing forms, reports, logs, and records.
Maintains customer confidence by keeping service information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Accomplishes operations and organization mission by completing related results as needed.
Skills/Qualifications: Electronics, Hydraulic, and Mechanical Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Communication
8 or more years- experience in maintenance, fabrication, equipment manufacturing and equipment repair.
Electrical motor controls experience.
Ability to troubleshoot (Hydraulic, Electrical and Mechanical) issues.
Excellent mechanical skills required.
Estimated 60-75% travel time per year.
Must provide own tools for infield work.
Must have a valid driver-s license.
Must have or be able to obtain a U.S. Passport.
At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
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