Description
About this role
Identifies and resolves potential conflicts, constraints, or deviations in the scheduling plan to meet customer, unit, function and business needs. Initial point of contact for carriers (all Modes of Transportation (MOT) - Road, Rail & Marine) to inform them of scheduling plan exceptions. Utilizes Material Flow Work Process knowledge to develop and optimize the scheduling plan and proactively resolve any deviations and/or conflicts from the normal shipment process. Develops technical skills on the job to perform routine work activities using existing standard operating procedures. Completes assigned tasks with low degree of supervision.
This role requires that you gain proficiency through on-the-job training and experience. You need either deep skills in this discipline or knowledge of a range of processes, procedures, and systems. You also need a broad understanding of the job and know how to apply knowledge and skills to complete assigned tasks. You should understand how your team works with others to accomplish objectives and be able to exchange detailed, complicated information with other team members.
It is your responsibility to evaluate analytical or scientific problems in unusual situations and select solutions based on established procedures. You will serve as an informal resource on operational, administrative, data organization, or coordination tasks for less experienced team members with no direct supervisory responsibilities. Your performance will impact the quality, timeliness, and effectiveness of your own work and your team's work. You should be able to modify work practices and processes to achieve results and/or improve efficiency.
Responsibilities – Duties, projects, tasks, and activities you would be responsible for in this role
• Understands business, site, modal rules, material flow requirements and operational capabilities
• Reviews, identifies and resolves constraints and/or restrictions that may impact the ability to fulfill requests
• Serves as the initial contact for carrier resolution for all Modes of Transportation (MOTs)
• Communicates with site logistics contacts and carriers (all MOTs) to inform them of scheduling plan exceptions
• Acts as subject matter expert for Material Flow (Site Logistics / Logistics) Work Processes within unit//site
• Identifies all resources required to successfully, safely, accurately, and efficiently complete work requests
• Identifies constraints and/or restrictions that may impact the ability to fulfill work requests
• Monitors work request completion and take appropriate action and creates and distributes scheduling plan (inbound/outbound)
• Verifies that the schedule can be met within the current status of logistics operations
• Communicates with appropriate resources, via proper procedures, to coordinate required services within specified timelines
• Reviews the scheduling plan for completeness, manage changes, exceptions, and facilitate resolution of issues
• Verifies all shipment details for accuracy and completeness and addresses scheduling exceptions (non-compliances)
• Gathers, monitors, reviews, and communicates scheduling performance measures within work processes to appropriate partners
• Records necessary Diamond/SAP system entries in a timely and efficient manner by completing activities such as: shipping, receipt process, and storing/blending production orders
• Serves as Dow sponsor for truck and rail contingent staff, managing onboard/offboarding and training.
• Serves as influential leader for contingent staff in truck and rail offices.
Qualifications
Minimum of a High School Diploma or GED
Preferred experience: 5+ years in a supply chain or logistics environment
The critical competencies required for success are: strong communication and networking skills, act upon safety requirements, understanding customer needs, team work, taking initiative, time management, technical proficiency in use of computer applications and Dow policies and procedures
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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