Part Time Traffic Coordinator Job Listing at Kelly Services in Jacksonville, FL (Job ID 10082653)

Description

At Kelly® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. We're hiring a part-time Traffic Coordinator in Jacksonville, FL. With us, it's all about finding the job that's just right.

Part Time Traffic Coordinator
Approximately 32 hours per week
Mon – Fri Between 8am – 5pm
Jacksonville, Florida
Pay starts: $35/hr + DOE
Enhanced benefits (medical, dental, vision) + paid vacation, holidays

Summary: The Digital Experience Traffic Coordinator plays a critical role in managing business and development intakes, assignments, and workflows to ensure smooth execution of global and regional requests for global digital experiences; including company website, his position requires exceptional organizational skills, attention to detail, and the ability to keep multiple moving parts aligned under both short-term and long-term deadlines. Acting as the central coordinator for all requests to the Global team—including design, marketing, CMS, content, and platform development initiatives – the Traffic Coordinator ensures projects progress efficiently, communicates updates clearly, and fosters collaboration across Global and regional teams.

Key Responsibilities:

• Serve as the primary point of coordination for intake requests and workflows within project management tools; oversee request tracking and identify gaps in visibility to propose unified solutions.
• Build and report from PM software dashboards to improve visibility and metrics by stages and estimated completion dates for globally led work and intake requests.
• Leverage post-launch (steady-state) demand and request-tracking data to define, refine, and maintain data-driven service level agreements (SLAs).
• Enable self-service access for stakeholders to view project status and progress anytime, anywhere.
• Collaborate with tool administrators to ensure correct application of licenses and access for teams.
• Review and align challenges, objectives, and potential solutions using current tools (Jira, Monday) and identify additional resources needed.
• Develop best practices for synchronization and updates across multiple backlogs.
• Define clear roles and responsibilities for stakeholders involved in intake and execution.
• Lead and manage regular meetings to review and decide on intake approvals, denials, and cancellations with cross-functional Global team leads.
• Facilitate ongoing process discussions and improvements with global leads, regions and leadership ensuring identification of additional requirements for intake tools, workflows and metrics.
• Clearly define processes and update training materials as needed in partnership with the Digital Experience Lead.
• Recommend and implement process improvements, integrations, and automation to enhance transparency and efficiency using post-launch demand state data to develop SLA.
• Create guidelines for ownership, review, approval, and completion of project stages.
• Deliver actionable plans for process optimization and tool integration.
• Maintain an understanding of CMS workflows and development processes.

Must-Have Qualifications:

• Experience with workflow and project management tools: Jira, Monday.com, and familiarity with PM and CMS tools.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills to collaborate effectively across teams.
• Detail-oriented and methodical approach to tracking and reporting.
• Ability to identify process gaps and implement improvements.
• Familiarity with CMS, platform development, design, and other digital production processes is a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Engineering/Technology – Project Services?

Looking to work with leading project management organizations at top companies around the world? That's where we come in. At Kelly Engineering and Kelly Technology, our Project Services Teams create expert talent solutions to solve the world's most critical challenges. We connect you with opportunities to work on intriguing, innovative, and high-visibility projects—all with a schedule that works for you. Do you prefer the variety and flexibility of short-term projects? Or are looking for a long-term opportunity? Either way, our connections and expertise will help you take your career exactly where you want to go. That's just good planning.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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