Remote Customer Service Call Center Rep Job Listing at Kelly Services in Atlanta, GA (Job ID 10083472)

Description

Remote Customer Service Call Center Representative

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Remote Customer Service Call Center Representative to work at a premier global client in the insurance and specialty protection industry. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $16 per hour
Training Schedule: Training will last up to 90 days, Mon-Fri, 8am to 5pm 
Location: 100% Remote Except for the following States: AK, AZ, CA, CO, HI, IL, NJ, NY, VT, WA, WY)
Position Type: Temp to Hire

Why you should apply to be a Remote Customer Service Call Center Representative:

• Competitive starting pay in a motivated pay-for-performance environment
• Robust paid training including classroom, online, and side-by-side observations
• Exciting opportunities to learn, grow, and advance within a Fortune 300 global company
• A workplace that values great customer service and actively recognizes your contributions
• Highly diverse environment where every day and every customer is different
• Supportive culture that encourages connecting and helping others

What's a typical day as a Remote Customer Service Call Center Representative? You'll be:

• Handling inbound customer calls by researching and resolving loan level inquiries in hazard insurance, mortgage banking, and property loss
• Listening carefully to customer concerns and showing empathy while finding solutions
• Demonstrating initiative by gaining a true understanding of each customer's challenges, proactively resolving issues, and helping prevent future problems
• Participating in special projects, adapting to new responsibilities, and shifting priorities as needed

This job might be an outstanding fit if you:

• Have strong attention to detail and love to ‘WOW' customers on every call
• Possess excellent verbal, written, and listening skills
• Are driven to take ownership of customer problems and resolve them efficiently
• Are adaptable and work well in a fast-paced, changing environment
• Think outside the box and demonstrate creative problem-solving
• Can seamlessly multitask using technology for call handling, reviewing cases, and documenting calls
• Hold a minimum high school diploma or GED and have at least 1 year of work experience (college degree with 0–1 year work experience is preferred)
• Are able to work remotely (exceptions apply for AK, AZ, CA, CO, HI, IL, NJ, NY, VT, WA, WY)

What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Remote Customer Service Call Center Representative today!

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website