Description
Kelly has a long term contract Warranty Coordinator position that comes with premium medical benefits options and paid time off. This position requires gas power or power generation experience to manage the allocated equipment only projects.
The position can be Hybrid with expected travel to be 20% - 25% within the US (once a month meeting in Schenectady).
As Warranty Coordinator, be the responsible person in the Americas project organization to monitor and manage all ongoing Warranty Claims and drive them to closure. Partner with Portfolio Leaders, PMs, and PDs to provide visibility of Warranty Claim status, associated actions, and timelines for material deliveries or outages. Suggest resolution steps for disputed Warranty Claims and maintain continuous contact to customers and GE Vernova site teams to monitor closure progress. Serve as primary customer contact regarding all warranty claims and facilitate and lead negotiations or deliver status alignment reports.
Roles and Responsibilities
- Consolidate all open Warranty Cases across all customer projects: provide visibility on status, actions, next steps, and necessary escalations and drive to closure
- Track and categorize all Warranty claims according to status, actions, and customer agreement or dispute
- Communicate with customers/ EPCs and align on status/ interpretation per Warranty Claim
- Track Warranty Claim progression with Service team
- Developing specialized knowledge in Warranty issues. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility.
- Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
- Uses judgment to make decisions or solve moderately complex tasks or problems and prepares decisions on more complex or costly claims.
Required Qualifications
- Bachelors degree
- Several years of experience in Power Generation/Product Knowledge, ideally in field, engineering, supply chain, or project management adjacent function
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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