Credentialed Trainer -Onsite position, Not remote Job Listing at Lexington Medical Center in West Columbia, SC (Job ID 1167885900)

Description

IT Services  
Full Time
Day Shift 
8a-5p, Monday - Friday

Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #2 in the state and #1 in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the only hospital named one of the Best Places to Work in South Carolina.

The 607-bed teaching hospital anchors a health care network that includes five community medical centers and employs more than 8,000 health care professionals. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina's first HeartCARE CenterTM and an accredited Cancer Center of Excellence affiliated with MUSC Hollings Cancer Center for research and education. The network also features an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer's care center and nearly 80 physician practices.  Its postgraduate medical education programs include family medicine and transitional year.

The Credentialed Trainer is responsible for delivering effective clinical and/or business information training and go-live support to enhance the delivery of quality patient care across the Lexington Medical Center Network of Care. The credentialed trainer assists with validation, maintains accurate documentation of training activities, and uses training tools which support the education of system end users, measure user competency, and effectiveness of the training program. This position requires successful credentialing within 6 weeks of onboarding, flexible work hours - including but not limited to weekends - to meet the needs of the user community, the ability to work independently with limited supervision, and frequent travel to multiple locations within the organization.

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of experience in a healthcare or related environment
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: None.
Required Training: Intermediate proficiency with Microsoft Office products, training applications, and use of automated office equipment.

• Completes an intense credentialing program utilizing the "teach back" methodology within 6 weeks, including:
  • Minimum score of 85% of competency exam.
  • Highly successful presentation of an assigned training topic in front of a live, credentialing panel. (The exam and presentation will assess the trainer's knowledge of the applications, workflows, policies and procedures, adult education best practices, troubleshooting, as well as presentation and soft skills).
• Delivers training on clinical and/or business information systems functionality as well as adopted workflows.
• Provides onsite, go live support in an engaged, visible, professional manner.
• Validates and uses training tools and materials, measures user competency and effectiveness of the training program as well as maintains accurate documentation of training activities.
• Assesses the effectiveness of the curriculum to identify and contribute to quality improvements with curriculum authors.
• Develops a strong understanding of the EHR application(s) as implemented at LMC.
• Arrives prior to scheduled training class to ensure the readiness of training environment including training systems, rooms, devices, and materials.
• Administers competency assessments.

• Completes and maintains accurate documentation of training activities including assisting with records in the learning management system.
• Incorporates principles of Adult Learning in training delivery.
• Efficiently incorporates curriculum updates and adapts training delivery based on student and training team feedback.
• Participates in regular, day-to-day communication with project teams identifying concerns to ensure the training aligns with organizational goals.
• Completes project tasks and provides unsolicited status updates within defined timelines.
• Serve as a change agent to promote, effect, and support change in adopted workflows and best practice behaviors related to system implementations (documentation at the point of care, on-line review of information, etc.).
• Adheres to LMC Service Expectations as demonstrated through positive patient experiences and interactions with staff.
• Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits 
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.