Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
BDR Sales Specialist (German Speaker) Team backgroundThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow.
As we continue to build and expand our relationships into new segments and buying centres, the Business Development Representative (BDR) will be responsible for identifying leads (in collaboration with our sales team), running engagement campaigns with Marketing, and supporting the conversion of outbound leads into opportunities. As a BDR, responsibilities will focus on outreach activities to engage and target the ideal client profile, facilitating the process of ensuring leads are connected to the correct BD team lead and then quickly converted into opportunities.
This role not only enables the BDR to quickly upskill on our D&S product set, but it also allows the BDR to grow and pursue a role within Business Development in the future.
Role
• Responsible for building the front-end of the sale funnel for outbound leads
• Serve as the first point of contact of Mastercard D&S to prospect stakeholders from mid-level to C-suite
• Engage functionally across three complementary groups of Direct Sales Teams; Advisors BD Customer Business Leads who sell with a customer relationship-first approach; Industry Sales Specialists who sell with a broad segment penetration approach; and Product Sales Specialists who sell with a product specific approach
• Leverage knowledge of Mastercard D&S capabilities and how they fit together to understand relevance of our solutions to potential clients
• Track the leads and conversion process from beginning to end to quantify impact of efforts
• Drive collaboration with stakeholders across Mastercard to obtain qualitative feedback on outbound lead generation processes, implementing process/strategic improvements and deploying best practices
• Foster collaboration between SDR and BDR (i.e., inbound and outbound leads from the same company)
• Research contacts and generate interest through discovery calls and email campaigns
• Utilize active listening skills to understand and uncover client needs and business problems to effectively communicate how D&S products can meet those needs
• Consistently achieve quota by hitting call, email and meeting targets
• Use and maintain Salesforce to keep sales activity data accurate
All About You
• Bachelor's degree or equivalent business development experience, preferably in SaaS
• Excellent verbal and written communication skills in both English and German
• Strong commercial drive with ability to build relationships based on empathy, thought leadership and subject matter expertise
• High responsiveness to customer outreach
• Ability to learn and pivot quickly
• Ability to quickly upskill on our D&S products
• Strong drive to build processes and establish ways of working across teams
• Collaborative attitude with an understanding of how to win as a team
• Preferred outbound lead generation / social selling background
• Preferred proficiency with Salesforce, Microsoft Office, Outreach, Zoominfo, and LinkedIn Sales Navigator
• Attention to detail, and ability to multi-task in a fast-paced, deadline-driven environment
• Agile, creative, and flexible thinker that enjoys responding rapidly to shifts in macro and microeconomic trends that effect prospect companies
• Interest in pursuing a career within business development in the future
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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