Director, Program Management Job Listing at Mastercard in Purchase, NY (Job ID R-266434)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Program Management The Director, Program Management role will have primary responsibility of managing a transformative and business critical multi-year program called OneHub, supporting the Cross-Border Services (XBS) business. XBS enables a wide range of cross-border payment flows and use cases, including trade payments, remittances, and disbursements. OneHub aims to address the complexity of cash management, FX, accounting, and finance for XBS through development of a platform including inhouse and external systems. In addition to OneHub, this role will have the responsibility to manage other strategic projects within Transfer Solutions department. This will also have people management responsibilities overseeing the work of junior team members who will assist in managing these projects.

Working with Vice President of Program Management within Strategic Programs team in Transfer Solutions business group, the person in this role will help manage and lead various program activities such as initiative ideation, requirement gathering and validation, program planning, budget management, and vendor engagement across projects. This role will be responsible for engaging with multiple internal (e.g. Product, Engineering, Finance, Legal, Treasury and Controllers) and external teams (multiple vendors) to build OneHub.
Role

The responsibility is to perform program management across projects, enabling an acceleration in initiative execution and maintain momentum throughout the program life cycle. Key responsibilities include:

Program Management: Plan, oversee, coordinate, deliver and assure related projects to achieve strategic objectives.

Stakeholder Management: Engage and manage relationships with key internal and external stakeholders, ensuring their needs and expectations are met.

Risk Management: Identify, assess, and mitigate risks to ensure program success.

Budget Management: Oversee the program budget, ensuring financial resources are used effectively.

Performance Monitoring: Track and report on program progress, using metrics to measure success and identify areas for improvement.

Change Management: Manage changes in program scope, schedule, and resources, ensuring minimal disruption.

Communication: Maintain clear and consistent communication across all levels of the organization.

All About You
- Prior experience of program/project management ownership in complex and multi-functional environment.
- Experience of working with technology and product management teams to deliver projects.
- Strong leadership skills, including getting work done through others, holding others accountable and leading a direction for the team.
- Strong negotiation and influencing skills, and proven ability to lead complex cross-functional projects.
- Proven track record of successfully managing multi-year programs and delivering complex projects on time and within budget
- Excellent verbal and written communication skills including experience of presenting project progress to senior leadership. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $164,000 - $271,000 USD

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