Lead Technical Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-257215)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Technology at Mastercard
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next.

About the role

The Services Access team is responsible for enabling secure, scalable, and seamless access to Mastercard's services across platforms and partners. We are hiring a Level 9 Technical Program Manager to lead complex, cross-functional initiatives that drive platform modernization, improve service integration, and enhance developer experience. This role will partner closely with engineering, product, and operations teams to deliver strategic programs that support Mastercard's global access strategy. The ideal candidate will bring strong technical acumen, program leadership, and a passion for simplifying access to critical services.

All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Technical Program Manager Analyst I at Mastercard, you are expected to perform the following general responsibilities:

• Assist in the planning, execution, and delivery of functionality related to a known technology, product, or program
• Assist in the end-to-end delivery of engineering work assigned to the team by reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery
• Work within a Scrum/feature team to conduct ceremonies and be the point of contact for that team OR work with another TPM supporting 1-3 teams that cuts across products, teams or technologies
• Operates in an Agile/Scrum Agile is an approach to software development that seeks the continuous delivery of working software created in rapid iterations environment where focus is on consistent feedback loops and iterative delivery
• Get guidance from peers and/or your manager as you ramp into the space and build your technical and domain expertise
• Assists in organizing and accelerating activities across a team or multiple teams, aligning the focus and priorities in alignment with the larger program strategy
• Identifies and looks for ways to improve, streamline, and/or eliminate excess processes within the team(s) you work with
• Collaborate with engineering managers to secure resources/people, scope efforts, set priorities and establish delivery milestones
• Provide input on the sequencing of the work so that engineering execution can be optimized
• Identify blocking issues and manage their resolution
• Manage communications from and to the team(s), and may be the first point of contact for the team
• Run effective meetings
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
• Maintain good working relationships with engineers, managers, and peers


All about you

• Strong interest in technology; knowledge of agile software development a plus
• Analytical, investigative, and problem-solving skills
• Strategic thinker with ability to derive and translate data analytics to meet business goals
• Sound written and verbal communication skills
• Project management skills, highly organized with strong attention to detail
• Must be able to work independently in developing and mapping out solutions
• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Experience with Tableau, Domo, or other comparable business intelligence tools a plus, but not required
• Understanding of risk management disciplines Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $112,000 - $187,000 USD

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