Mastercard Job - 29675917 | CareerArc
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Company: Mastercard
Location: Quito, Pichincha, Ecuador
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Account ManagementOverview
+ Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Ensure flawlessly execution in a timely manner with high level of quality in accounts
• Responsible for pipeline management at the account level
• Have you ever managed a regional account taking all the process related with?

• Sets objectives and plays a lead role in achieving sales and net revenue targets aligned with geography strategy
• Leads and manages key customer relationships at the senior level, demonstrating MasterCard's values
• Provides direction for overall strategies, messaging and proposals for customers to deliver continuous MasterCard revenue and share growth through valuable business relations with customers
• Drive portfolio performance and profitability metrics; monitor performance against incentive agreements Reviews reports on customer's existing business to determine opportunities for additional revenues and/or strategic opportunities
• Provides consultative analysis, industry insights, and thought leadership to the customer
• Represents the voice of the market and customers to internal stakeholders
• Oversees implementation of sales plans including business development, marketing and product management
• Negotiates the customer agreement process ensuring global resource linkage
• Contributes to the achievement of sales and net revenue targets
• Assists with analysis of customer's business through profitability modeling, financial forecasting and competitive analysis
• Assists in designing strategies, messaging and proposals for customers
• Supports the management key customer relationships at manager levels
• Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
• Assists in local projects and cross-functional initiatives

All About You
• You have a drive for winning, act with high sense of urgency, and execute well and on time
• Comprehensive experience executing and managing sales strategies for medium-sized accounts
• Demonstrated in-depth knowledge of MasterCard's core products, rules, and services
• Consistently delivered thoughtful market and business analysis for customer accounts
• Planning and competitive selling capabilities for different markets and customers businesses models
• Excellent negotiation skills
• Customers insights and relations with multiple accounts
• Products and market dynamic knowledge
• Communication, presentation and language skills
• Excellent analytical skills (e.g., products P&L analysis, financial forecasting, competitive analysis)
• Proven ability to develop business relationships at all levels
• Results-oriented and customer-focused
• Availability to travel and mobility
• Broad or extensive experience with sales strategy development and execution in complex accounts
• Extensive track record in achieving success/profitability for key customer accounts
• Experience supervising and coaching teams of account managers to serve complex customer accounts
• Demonstrated success in incorporating new solutions into existing customer accounts
• Experience in negotiating challenging situations and closing complex deals
• Acquired in-depth experience in core banking/financial industries and another emerging industry (i.e., retail, telecommunications)
• Participated in cross-functional projects and took the opportunity to play a key role for own market/account
• Taken a lead role in a customer negotiation

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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