Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Franchise Growth & Enablement Manager, Franchise Growth & EnablementOverview
The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network….all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem.
Role
Franchise Growth & Enablement is seeking a Manager to execute and coordinate delivery of Specialty Merchant program enhancements. The responsibilities of this role will predominantly be:
• Lead the implementation of global specialty merchant program enhancements ensuring alignment with business objectives and delivering measurable impact across markets
• Serve as the program go-to-market lead in coordination with regional Franchise teams and cross-functional stakeholders
• Own program operations, including the design and implementation of procedures aligned with the enhancement roadmap
• Establish and optimize operational frameworks and processes to support program scalability and efficiency, ensuring adherence to the enhancement plan and continuous improvement of program delivery.
• Lead the evolution of the program through a multi-year strategic roadmap
• Leverage market insights, stakeholder feedback, and performance data to inform future enhancements and innovation.
All About You
The ideal candidate for this position should:
• Proven experience and impact in strategy, execution, and project management
• Demonstrated capabilities across business analysis, problem-solving, scope management and tangible outputs
• Ability to build trust and relationships among internal stakeholders
• Experience leading cross-functional projects and helping frame, design and delivery for complex initiatives
• Capable of multi-tasking in a fast-paced environment
• Strong Communication (written and verbal) and interpersonal skills
• Excellent time management, planning and organizational skills
• High efficiency using data to support thinking/ build recommendations
• Look at everything through the eyes of the customer and consider their needs as a priority
• Knowledge of risk management practices
• Payment or network payments experience preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
Purchase, New York: $135,000 - $222,000 USDApply on company website