Manager, Product Management Job Listing at Mastercard in Toronto, ON (Job ID R-245069-Toronto, Canada, M4W3E2)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management Job Title
Manager, Product Management – NAM Security Solutions

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview
Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Security Solutions team is focused on market management and commercialization of security and fraud products that drive value and a better experience for issuers, merchants and consumers.

This role will join the NAM Security Solutions product team. The Security Solutions (SSO) team at Mastercard delivers technology, products, and services that facilitate seamless, fast, and secure payments across the network. These solutions leverage the latest technologies, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem.

The candidate will serve as a market manager for a suite of products and collaborate with internal partners within the region and at the global level to lead the launch and expand use of Mastercard's industry-leading security and decisioning solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of our solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achievement of revenue targets while helping ensure the maximization of value for Mastercard and our customers.

The candidate will be responsible in ensuring that the products they manage are successful throughout all phases of the lifecycle – create, sell, deliver and run.

Role & Responsibilities:
• Lead the development and execution of comprehensive go-to-market strategies for Mastercard's Security & Decisioning suite of products.
• Drive the planning, coordination, and implementation of product launches, ensuring alignment with market needs and customer expectations.
• Collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience.
• Champion the commercialization process from ideation to launch, ensuring that products are positioned effectively in the market. Monitor and analyze customer feedback to inform product enhancements and strategies.
• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance.
• Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.
• Serve as a Subject Matter Expert and support product development and sales opportunities

All About You:
• 5+ years of relevant experience, preferably within the payment industry
• Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners.
• Demonstrated ability to act with a persistent and relentless sense of urgency.
• Strong analytical skills.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Proficiency in Microsoft Excel and PowerPoint.
• Overnight travel required (5-10%)
• Bachelor's degree (advanced degree/MBA a plus)

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $137,000 - $218,000 USD Purchase, New York: $158,000 - $251,000 USD

 Apply on company website