Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management-Technical OverviewMastercard's AI & Data Operations team is looking for a Product Manager to drive and materialize Mastercard's enterprise AI applications. The ideal candidate has experience in AI or software Product Management in a matrixed organization and is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
In this role, you will:
Set direction for how Mastercard will deliver AI tooling & capabilities to our employee base, for both internal uses and commercial products
Lead discovery and day-to-day conceptualization of the 1 –2 year strategic roadmap, focused on solving business and customer needs
Partner closely with Engineering and other technical partners to develop and execute a roadmap
Use process engineering to dissect internal processes, identify how to improve them through use of AI, and identify the minimum viable solution to drive impact
Identify potential short- and medium-term risks to AI modernization and lead efforts to address them
Represent AI Operations strategic position when working across functional areas, building relationships across teams to drive organizational goals, and influence direction across the enterprise
Establish quantifiable KPIs for each solution and develop processes to measure them recurringly
Drive adoption of existing AI platforms and gather feedback to inform broader strategy
Leverage data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to leadership
All About You
The ideal candidate for this position should have:
Excellent project management skills and experience leading product development cross-functional projects and teams
Experience with associated technologies to partner effectively with other PM-Ts, TPMs, SDEs
Proficiency in developing a project plan or product roadmap, and experience in developing and prioritizing a product backlog
Skills in process improvement, focused on accelerating delivery, driving innovation, lowering costs, and improving quality
Background in technology, AI, or related areas
An ability to recognize discordant views and take part in constructive dialog to resolve them
Clear and concise verbal and written communication Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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