Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Sales Excellence & Enablement Overview:The role holder is accountable for driving global initiatives for unlocking sales growth for the CNPF global business lines. This includes developing and implementing globalized frameworks and practices for the three business lines, verticals and their regional partners to drive efficiency and effectiveness in CNPF´s sales and Business Development. Main responsibilities cover sales incentives, reporting and process improvements underpinned by business insights and analytics.
Role:
• Empower the specialist sales and account teams to deliver growth through:
• Scorecard & incentives design, implementation & tracking
• Key deals monitoring for contractual funds (deal desk)
• Pipeline reporting and revenue operations
• Post-sales activation: implementation tracking, activation/optimization
• Establishing an investment prioritization methodology in partnership with finance to include tracking investment performance vs KPIs, reallocating investment where needed.
• Ensuring adherence to Salesforce SFDC guidelines, through engagement, training and quality assurance
The ideal candidate should have:
• Experience in Sales Excellence, Sales Operations or Commercial Development, supporting sales productivity, incentives, and pipeline/revenue processes
• Strong analytical skills with ability to work with data (Excel, understanding of fields/keys, basic database logic) and translate insights into actionable plans
• Solid understanding of sales processes and commercial performance metrics, with a strong execution mindset (majority of the role focused on operating and tracking sales programs)
• Excellent communication and relationship‑building skills in Portuguese and English, comfortable engaging with ~25+ stakeholders across sales, regions, Finance, Salesforce teams and Analytics
• Proactive, hands‑on profile — someone who follows up, interacts directly with sales teams, and drives execution forward
• Collaborative and structured work approach across business lines, functions and regions, with availability to work onsite in São Paulo 3x per week
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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