Principal, Technology Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-245970)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Technology Program Manager Overview
Technology Risk & Controls (TR&C) enables Mastercard to confidently demonstrate strong risk management, security, resiliency, and operational excellence. Our Program Excellence team ensures TR&C executes effectively against its strategy while delivering high-quality support to our frontline partners. This role provides technical program management (TPM) support for TR&C's Lifecycle function, which equips teams to manage risk, embed controls, and foster accountability.
Role Summary
The TPM will lead cross-functional initiatives that strengthen Mastercard's risk and control environment by supporting the TR&C Lifecycle team's tools, frameworks, and coaching efforts. This includes driving execution, fostering collaboration across stakeholders, ensuring governance and reporting, and enabling smooth program delivery.
Key Responsibilities
• Manage cross-functional risk and control initiatives aligned to TR&C Lifecycle strategic priorities
• Support risk governance routines, reporting, and leadership engagement
• Translate strategic goals into clear project plans, timelines, and deliverables
• Develop documentation (e.g., training, playbooks, comms) to support adoption
• Identify and mitigate risks and interdependencies across programs
• Engage and influence stakeholders across functions and leadership levels
• Drive change management and enable program readiness and adoption
Qualifications & Experience
• Proven experience managing complex programs, preferably in technology, risk, or transformation settings
• Strong background in program governance, stakeholder engagement, and risk management
• Skilled at influencing, building consensus, and driving alignment across teams
• Excellent written and verbal communication, including executive presentations
• Experience in risk, compliance, audit, or payments industries preferred
• Knowledge of agile methodologies and work management tools a plus
• Bachelor's degree required; advanced degree (MBA or similar) preferred
Key Competencies
• Strategic and critical thinking
• Collaborative leadership
• Results-focused delivery
• Stakeholder influence
• Change and communications leadership
• Strong problem-solving and organizational skills Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $138,000 - $230,000 USD

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