Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager, Program Management Enablement, Prepaid Management Services Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to power an inclusive, digital economy by making transactions safe, simple, smart, and accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable, modular platform that supports a global portfolio of prepaid programmes, combining innovation with operational excellence.
Overview
The MPMS Product team is looking for a Product Manager in the Program Management Enablement team focused on supporting and driving the B2B program management capabilities and services.
This role is responsible for leading the existing product suite of program management services and global platform capabilities and defining the roadmap of future program management offerings.
The jobholder will be expected to gather information about the construct of the range of clients within the MPMS business, working with account managers to understand key customer strategies, and identify opportunities for growth. The role will include identifying and cultivating product development opportunities, managing them through the intake and Studio process, and working with partners (internal and external) to bring these to market as required.
Role
In this Product Management position, you will:
• Manage key services and capabilities within the core program management portfolio
• Collaborate with cross-functional stakeholders and manage the continuous improvement of the core program management capabilities suite, taking inputs from around the business
• Develop and maintain customer-ready program management related materials to support pipeline opportunities, ad-hoc account queries, and internal product alignment
• Creation of detailed product initiatives and acceptance criteria for sizing and prioritisation within our agile framework
• Support for product development teams throughout development, with sign off of features against acceptance criteria through agile team demos and testing output
• Own the discovery, design, and implementation of global program management changes that impact the platform
• Lead key risk mitigating activities identified by the risk management framework as they apply to program management capabilities
• Interface with other Product Managers to translate product requirements into technical specifications ensuring mutual understanding and minimizing time to market
• Lead key global product initiatives as the voice of business; work closely with technical Product Managers, Customer Delivery, GCC, Legal, Compliance, Fraud, Product Change and other key stakeholders to ensure overall product readiness
• Provide support and subject matter expertise on program management related matters, assisting in customer pitches in new markets, supporting initial scoping and evaluations
• Partner with relevant teams across the business to assist in changing business processes to align with new product features and capabilities and ensure the product enablement ecosystem and infrastructure are aligned across the business
All About you
The ideal candidate for this position should:
• Show a proven ability to operate with autonomy to identify opportunities, align stakeholders, and deliver results
• Deep understanding of prepaid program management
• Excellent communication, presentation, and interpersonal skills including the ability to work with and influence people across the organisation
• Track record of driving impact in a complex, fast-changing environment where priorities evolve
• Proven ability to manage multiple strategic initiatives concurrently
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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