Senior Analyst- Business Continuity Job Listing at Mastercard in Waterloo, Walloon Region (Job ID R-221024)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Analyst- Business Continuity Senior Analyst Business Continuity, reporting to Manager Business Continuity

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day.
By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission.
Overview
The Enterprise Resilience Team is looking for a Business Continuity (BC) Senior Analyst to support the global BC programme across Mastercard. In this role, you will:
• Build relationships with key stakeholders within your assigned business unit/s to provide support and guidance to ensure deadlines are met and all areas are compliant.
• Partner with stakeholders to ensure completion of relevant tasks; business impact analysis, business continuity planning and exercises while applying detailed QA and support for your business unit/s.
• Embed Business Continuity within your business unit/s, providing training opportunities and being the champion for the function.
• Present key MI to the leadership or relevant steering committees.
• Partner with global Enterprise Resilience staff to understand resilience and to guide standardisation where appropriate.
• Partner with team members within the Resilience Planning (RP) function to support regulatory compliance for all jurisdictions in which this business entity operates.
• Partner with team members within the Crisis Management (CM) function to provide support, knowledge, and data during a business disrupting incident.
• Report on weekly progress with the annual cycle, identifying areas for improvement and how you will achieve this.
• Identify areas for improvement within your business unit/s as well as in the wider programme itself - be that technical enhancements or programme developments.
• Partner with management and be a key contributor on resiliency projects.
• Provide support to other business partners within the team by troubleshooting their technical issues before escalation is required and providing in-depth subject matter knowledge to further support and understand the programme.
All About You
The ideal candidate for this position should have:
• Excellent written and spoken English language communication skills are a core requirement.
• Minimum of five years' experience in a similar role.
• Detailed knowledge and experience of relevant ISO certification requirements and regulatory requirements / relevant legislation.
• Industry accreditation (preferably at CMBC (or equivalent) level minimum).
• Very strong experience in the full Business Continuity cycle.
• Strong experience in dealing with auditors, regulators and third parties (providing evidence and speaking to it).
• Experience in designing, facilitating, and reporting on complex, scenario-based exercises.
• Strong experience managing relationships at varying levels within the organisational structure.
• Fusion Risk Management Business Continuity software experience advantageous.
• Emergency notification tool experience advantageous.
• Experience in the design and delivery or management information metrics advantageous.
• Ability to influence key stakeholders.
• Confident decision maker and demonstrates task and objective ownership.
• Ability to drive consistent and repeatable results with limited supervision.
• Excellent oral and written communication and presentation skills.
• High attention to detail, accurate and consistent (on time) delivery.
• Ability to define and implement solutions based on strategic direction.
• Passion for personal development and learning.
NICE Framework references
This Mastercard role shares knowledge, skills, and abilities with related NICE work roles.
• PD-OR-006 Provides Practitioner level expertise, identifies, analyses, and ensures Service Owners Services are Resilient, while maintaining within agreed metrics, from Severe But Plausible threats.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website