Senior Product Manager - Technical Job Listing at Mastercard in O'Fallon, MO (Job ID R-264484)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical Overview
The Data Distribution & Analytics Program enables business insights for every transaction. Our vision is to provide a secure, scalable, resilient, high performing and multi-tenant global Data Warehouse allowing consistent data and analytics experiences through innovative shared components and Business Intelligence services.

This role is part of a team providing the business analysis required to support the development of products within our program. In this role, you will work collaboratively with agile software development teams to analyze business requirements and deliver high quality features that meet customer expectations.

Role
• Work closely with Internal and External customers to define the details behind the business requirements, the specifications, and how we can support these teams with our data, BI tools and products
• Work with Stakeholders, Architecture and Development, Corp Security, Tech Ops and other teams to decompose requirements from a variety of sources into common user stories, prioritizing the backlog, and defining the acceptance criteria
• Requirement gathering by talking to multiple global stakeholders and documenting them in standard template for developers
• Provide support to department initiatives and other cross-functional projects requiring BI support
• Identify, recommend, and drive solutions for business process efficiency
• Maintain, monitor, and fine-tune various business metrics and KPI's to adapt to business needs
• Provide support for the BI team's products
• Act as a Product Owner for our BI solutions and products
• Identify, recommend, and drive solutions to automate data discovery and reporting processes
• Support the internal team's needs for existing and ad-hoc customer data requests
• Lead and/or participate in cross-functional teams to address complex business challenges from an analysis and process perspective

All About You
Experience supporting Business Intelligence solutions like Tableau, PowerBI, DOMO or other BI tools. Experience with SQL Server and knowledge of ETL tools (NiFi and/or Alteryx would be a plus). Knowledge of Hadoop would be a plus. This role requires experience collaborating with business and technical teams to define data strategies for BI solutions.
• Relevant experience in requirements gathering and relationship building with business clients
• Bachelor's degree in Information Technology, Information Systems, Computer Science, Software Engineering, or a related discipline
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy
• Proven experience working with software engineering teams, preferably in an agile environment, to collaboratively deliver working software
• Demonstrated ability to understand complex software systems and communicate effectively with technical specialists
• Proven capacity to balance your work across multiple projects/work streams while still meeting deadlines
• This position will suit an experienced problem solver, with high attention to detail and business acumen, a positive attitude, and the ability to communicate and negotiate within many levels of an organization
• Must be able to perform effectively under dynamic conditions such as directional changes, tight deadlines, and limited resources
• Commitment to keeping up to date with industry leading technologies, techniques, tools, and best practices Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $104,000 - $177,000 USD

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