Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Products and Solutions OverviewThe Digital Solutions team is accountable for the product management and strategy of digital products including MDES, Click to Pay, Token Connect, Agent Pay as well as the optimization of performance of our digital channels - impacting NFC, Card on File and Guest Checkout approval rates in Brazil, from a Products & Solutions perspective. This is the team driving Mastercard towards the vision of 100% tokenization, eliminating manual pan entry and eliminating passwords and OTPs on E-commerce.
Role Description:
In this role, the Senior Specialist - Digital Products will be responsible for the GTM strategy, implementation, execution and product management of the Click-to-Pay and other digital products in Brazil.
As part of his/her responsibilities the successful candidate is expected to maintain a close alignment and communication with other areas and internal teams such as Account Teams, Digital Partnerships, Franchise, Marketing, Legal, Product Delivery and others. This role will also act as a liaison with his/her regional counterparts to ensure alignment with regional and global strategies, best practices, tools and objectives.
Additional responsibilities and expectation include (not limited to):
• Lead development of the strategy, tactics, and execution plans
• Develop and manage the go to market and commercialization efforts of the product in the market, to include GTM strategy with issuers, acquirers, merchants PSPs, orchestrators, etc
• Provide product expertise, education, best practices, and implementation guidance for product features and functionality to internal partners (e.g. Sales, Account team, etc.) and external customers.
• Identify opportunities for product adjustments – required to adapt to specific market needs.
• In partnership with the team, identify investment needs and develop initial and ongoing financial business cases in support of customer executions with success metrics
All About You
• At least 5 years professional experience in payments or related areas – preferably on Product Management
• Sound business judgment with established strategic/conceptual thinking and strategic planning skills.
• Excellent project management and execution skills
• Strong problem solving and analytical skills
• Knowledge on API based products and ability to translate technical language to non-technical / business stakeholders
• Excel and PowerPoint knowledge is a must
• Excellent presentation skills, both drafting and presenting
• Strong Business Acumen and Knowledge of digital payments solutions and ecosystem
• Develops and leverages key relationships; understands the diverse needs and objectives of various stakeholders
• Demonstrate understanding of Mastercard business and cross functional knowledge of Mastercard revenue drivers
• Demonstrate a winning/positive attitude
• Act as a team player, with an entrepreneurial spirit and flexibility in regards to deliverables
• Ability to model basic business cases, with economics and impacts
• English is mandatory, Spanish is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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