Mastercard Job - 43414038 | CareerArc
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Company: Mastercard
Location: Dublin, Ireland
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Software Development ManagerOverview
The Mastercard Fraud Platform team in Dublin have an exciting opportunity to hire a Software Development Manager to help grow an existing team that will be working on designing and developing new capabilities on the Mastercard Fraud Management Platform. The Fraud Platform provides sophisticated business solutions to authenticate users and combat fraud.
· Would you like to work on a team that is building industry leading solutions for fighting fraud?
· Do you want to learn cutting edge technologies and help solve complex business problems?
· Do you have creative problem-solving techniques?
· Are you motivated to be a part of an organisation that is driving a world beyond cash?

We are seeking an experienced and energetic Software Development Manager to provide leadership and direction to deliver mission critical Fraud Platform solutions within the Cyber and Intelligence Solutions group in Mastercard. We are committed to bringing passion and a customer focus to everything we do.

The ideal candidate will be technically proficient with strong experience leading software development teams. They will have full software lifecycle experience and a strong track record of delivery – from initial concept and design, to implementation and ultimately production.

As a member of the Software Development leadership team, you will be passionate about building world class engineering teams that enjoy what they do. A strong focus on quality is a must, as is seeking out and driving continuous improvements.

As a software development manager, you will be responsible for solution delivery. You will be confident in advising the wider project team on matters of design, enhancements, optimisation and implementation, while being commercially aware and able to make sound judgement calls.

· Provide technical leadership and direction to software development teams in the development of Fraud Platform enhancements.
· Successfully lead definition, development and delivery of major initiatives in an Agile software development environment.
· Partner with Business and Product Owners to prioritize enhancements and drive strategic decisions.
· Work as a Scrum Master on one team, while managing resources within that and other local teams
· Work with development teams to provide estimates for business solutions, refine the scope/requirements of the project and manage the scope during the lifecycle of the project.
· Identify process gaps and suggest and implement improvements.
· Drive culture of continuous improvement on the team.
· Develop business cases in alignment with the Mastercard objectives.
· Ensure development effort is adequately staffed.
· Ensure that staff are adequately trained and career development plans are in place.
· Ensure staff have appropriate skills and behaviours.
· Provide ongoing feedback and coaching to enable a high-performing team.
· Ensure that support is provided for the team's area of technical ownership in Production.

· 5+ years of software development experience including some management experience (including coaching for high performance and formal performance reviews).
· Passion for working in an Agile software development environment.
· Must be driven, highly motivated, a strong team player with the ability to motivate others.
· Show a high degree of initiative and demonstrate a willingness to take on challenging opportunities.
· Strong understanding of software best practices.
· Ability to work well with people and be both highly motivated and motivating.
· Strong mentoring and coaching skills.
· Ability to represent the technical organization and evangelize the work to senior leadership.
· Be a champion of engineering and operational excellence: ensure organisational metrics for measurement of engineering and performance excellence are met.
· Ability to handle multiple competing priorities in a fast-paced environment.
· Experience in development of distributed/scalable systems and high-volume transaction applications
· Excellent oral and written communication skills.
· Knowledge of the payments industry an advantage.

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted.  Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team.  Everyone must be vaccinated to enter Mastercard offices at this time.  Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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