Case Management Assistant Job Listing at MedStar Health in Baltimore, MD (Job ID 101063)

Description

General Summary of Position
Implements the plans and interventions defined by the Case Managers and Clinical Social Workers. Under the direction of the case management staff performs multiple activities that support the movement and transitions of patients out of the inpatient hospital setting. Assists in the administration of Case Management functions to include but not limited to -organization of work flow communications links to community resources transportation and other duties to assist in the facilitation of discharges. Provides clerical and support functions to the case management staff members with the goal of promoting expeditious patient transfers and/or discharges. Maintains a high degree of confidentiality with sensitive patient information. Position is hybrid based on leadership discretion and operational needs.

Primary Duties and Responsibilities

• High School Diploma or GED required or
• Bachelor's degree preferred and
• Medical terminology knowledge preferred

• 1-2 years Experience is a healthcare environment preferred preferred

• Strong verbal and written communication skills
• Proficient with computers and database management
• Strong organizational highly detail-oriented ability to navigate through complex health systems
• Proficient with Microsoft Teams
• Customer-driven quality service approach.