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Company: MedStar Medical Group

Location: Washington, DC

Career Level: Mid-Senior Level

Industries: Not specified

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Description

General Summary of Position
Assists with the management and coordination of patient care services provided in the office to assure high quality care and efficient service to patients.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.

Assists in the recruitment process under the direction of the Office Manager in selecting, orienting, and training staff to ensure practice goals and objectives are met resulting in quality care and optimum performance.

Assists with managing the financial performance of the office/department by accurately completing payroll process, purchase order process, evaluating work RVU activity, and budget variances to achieve best practice benchmarks and ensure operational viability.

Assists with oversight of daily operations and services by actively problem solving and communicating essential data to physicians and staff to assure services are effectively rendered in an efficient working environment.

Establishes and maintains a regulatory/compliance environment by following organizational policy and procedures and ensures that mandatory training programs are effectively implemented to ensure compliance to state, local, and federal standards and regulations.

Maintains current knowledge of health care issues, standards of practice, CPT/ICD-9 codes and professional group activities to facilitate effective planning/management.

Manages and develops employees by delivering effective and timely coaching and counseling sessions with direction from the Office Manager by following established policies and procedures to increase productivity, increase retention, reduce turnover to create a cohesive and productive working environment which corresponds with the practice's goal of high quality care and service.

Proactively supervises the information and patient flow among the patients, physicians, staff, and departments to monitor and maximize activity while assisting members of the management team in overseeing the office/hospital schedules to maximize schedule capacity.

Promotes Cardiology Associates by interacting with patients, physicians, referring physician offices, payors and vendors by providing information on services and programs in a positive and professional manner to maintain and improve the success of the practice.

Supervises facilities and equipment by maintaining appropriate contacts to resolve issues and ensure a safe working environment for physicians and staff.

Supervises the billing performance of the office/hospital by effectively implementing collections policies and bad debt processes to ensure authorizations, fee tickets, charge auditing, kept appointments, and daily deposit tickets are accurate and processed in a timely fashion to ensure maximum reimbursement of rendered services and achieve established benchmarks.

Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.

Minimum Qualifications
Education

High School Diploma or GED required or
Bachelor's degree preferred
One year of relevant education may be substituted for one year of required work experience.

Experience

3-4 years progressive experience in a health care setting; experience working with physicians. required

Licenses and Certifications

No special certification, registration or licensure required. required

Knowledge, Skills, and Abilities

Organizational, problem-solving, interpersonal, oral and written communication skills; knowledge of healthcare and CPT coding regulations.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

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Assistant Manager Job Listing at MedStar Medical Group in Washington, DC (Job ID req25999)

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Assistant Manager Job Listing at MedStar Medical Group in Washington, DC (Job ID req25999)

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