Hospital IS Analyst II Job Listing at MedStar Medical Group in Washington, DC (Job ID req43712)

Description

General Summary of Position
Assists customers with the creation of service requests in the hospital in which they are located. Assists customers with questions regarding computer technology (hardware and software) as well as facilitation of minor issues and problems. Assists with the implementation and maintenance of local administrative, financial, and clinical applications. Helps define requirements, process and use documentation, product testing, product troubleshooting, product upgrades, and report development.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• Bachelor's degree in Computer Science or Information Systems; or, an equivalent combination of education and technical experience required

Experience

• 3-4 years 4 years in an information systems environment, preferably within an IS/healthcare environment required

Licenses and Certifications

• No special certification, registration or licensure required

Knowledge, Skills, and Abilities

• Excellent written and communication skills along with active listening skills.
• Accurately interprets and facilitates the needs of the customers within a fast-paced, multi-tasking workplace.
• Must be willing to carry a pager/cell phone and be available for 24 x 7 on-call support to include weekdays, evenings, weekends, and holidays. Frequency of rotation will vary depending on need/size of department.

This position has a hiring range of $70,428 - $131,310