Office Manager Operations Job Listing at MedStar Medical Group in MD (Job ID req47678)

Description

General Summary of Position
Office Manager will provide administrative operations management for three or more MedStar Health-Physical Therapy locations or determined by senior leadership based on regional staffing and budgeted volumes. Responsible for patient access, customer service, hiring, training, staffing coverage and revenue cycle management at those locations through partnership with Administrative and Clinical Leadership. Office Manager will provide consistent, effective and efficient feedback, coaching and as needed corrective action. They will hold regular meetings with Clinic Directors and all Office Staff to ensure excellent and open lines of communication, and effective administrative operations support to sites. They will be expected to establish relationships within their assigned region, as well as throughout the network and other entities to include Patient Financial Services (PFS), and External Vendors relative to administrative systems or operations.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• Associate's degree required or
• Bachelor's degree preferred
• One year of relevant education may be substituted for one year of required work experience.

Experience

• 3-4 years Relevant business/administrative operations office experience inclusive of revenue cycle performance. required and
• 1-2 years Supervisory experience required
• One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

• DL - Valid State Driver's License in good standing Driver's License. required

Knowledge, Skills, and Abilities

• Strong time-management skills with the ability to work quickly and efficiently on several projects at one time, and work enthusiastically in a constantly changing environment.
• Excellent verbal and communication skills, both in-person, via telephone and electronically. Solid computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint; conference scheduling and/or content management software are a plus.
• Advanced Microsoft Office/Excel data base skills; working understanding of revenue cycle and accounts receivable in an ambulatory environment; leadership and ability to teach/develop others; organizational skills; intuitive; self starter; flexible.

This position has a hiring range of $58,656 - $98,384