Officer Unarmed PRN in Washington, DC

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Company: MedStar Medical Group

Location: Washington, DC

Career Level: Entry Level

Industries: Not specified

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Description

General Summary of Position
Ensures a safe environment for our patients, staff and visitors. Patrols hospital property responds to calls for assistance, and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors, or vendors, and responds according to established policies, procedures and regulations. Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off-shifts.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.

Immediately responds to emergencies to provide necessary assistance to employees and customers.

Conducts designated security patrols throughout the facility as directed. May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.

Monitors security and appearance of lobbies, waiting areas, elevators, and entrances.

Prepares and submits reports and logs of all incidents, investigations, and activities. Maintains department records, reports, and files as required.

Proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm and respected while onsite.

Provides assistance for way-finding, parking, deliveries and other requested information for the hospital and MedStar affiliates.

Responds to security and medical code calls. Investigates incidents and accidents. Gathers information and evidence. Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.

Testifies at legal proceedings, hearings and trials.

Works cross-functionally to ensure safe and secure environments.

Conducts foot security patrols of hospital buildings and grounds, as required. Observes and monitors conditions, objects, or persons which might require police action. Controls access to and inspects packages of those leaving buildings. Reports all safety, security, and law violations. Collects and secures patient valuables and lost-and-found articles

Collects and secures patient valuables and lost-and-found articles.

Monitors camera surveillance system.

Responds to circumstances where the exercise of law enforcement authority may be required.

Interacts with visitors and maintains designated security posts throughout the facility as directed.

Ensures quality outcomes for the security department by communicating with security staff and the public.

Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.

Performs other duties as assigned.

CUSTOM.PRIMARY.DUTIES.RESPONSIBILITIES.ADDENDUM

Minimum Qualifications
Education

High School Diploma or GED required and
Associate's degree preferred

Experience

1-2 years of related security or law enforcement experience required or
Prior experience in healthcare (or related field with a patient-first, customer-first mission) preferred and
In lieu of the related experience, an internal candidate who has 1 year of MedStar tenure may be considered,
One year of relevant professional-level work experience may be substituted for one year of required education.

Licenses and Certifications

DL NUMBER - Driver License, Valid and in State (DRLIC) Valid driver's license required and
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
Additional unit/specialty certifications may vary by department or business unit. and
Must successfully complete all MedStar initial training related to violence prevention, de-escalation and crisis prevention intervention. required

Knowledge, Skills, and Abilities

Verbal and written communication skills.
Strong interpersonal skills.
Ability to remain calm and thoughtful during a crisis.
Ability to assist in de-escalating situations with strong emotions and conflict.
Basic computer skills preferred.

This position has a hiring range of $18.33 - $31.61

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Officer Unarmed PRN Job Listing at MedStar Medical Group in Washington, DC (Job ID req47269)

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Officer Unarmed PRN Job Listing at MedStar Medical Group in Washington, DC (Job ID req47269)

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