MedStar Medical Group Job - 49028800 | CareerArc
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Company: MedStar Medical Group
Location: Baltimore, MD
Career Level: Entry Level
Industries: Not specified

Description

General Summary of Position
Functions as the clinical expert, educator, consultant, leader and researcher for information systems. Responsible for the planning, development, implementation, maintenance, evaluation and training of information systems to improve processes. Functions as an internal consultant and resource to all personnel and will provide direction and education for all clinical information initiatives in accordance with the strategic objectives of MedStar Medical Group (MMG) and MedStar Health. Monitors and evaluates opportunities for technical innovations and enhancements for MMG, ensuring that the applications and systems utilized are consistent with professional standards of best clinical practice.


Primary Duties and Responsibilities

  • Utilizes approaches and strategies in collaboration with the healthcare team that support and optimize patient care outcomes that are based on the interdisciplinary plan of care.
  • Functions as a facilitator and innovator for state-of-the-art clinical care with direct involvement in implementing and evaluating new techniques and equipment for safety, cost-effectiveness, and benefits related to clinical practice.
  • Serves as a subject matter expert and contributes to the evolving knowledge base related to health informatics. Identifies the informational and computer technology requirements of clinicians to augment the work clinicians do by encompassing patient care, education, administration and research.
  • Evaluates and revises existing clinical information systems. Analyzes, designs and implements clinical information systems and processes based on customer requirements. Provides analysis and advanced support including hardware maintenance, troubleshooting, component replacement and repair, system monitoring, validation and the installation and maintenance of software.
  • Assesses and analyzes data to identify practice, environment and patient care issues and develops appropriate programs and change processes to improve clinical practice. Develops and implements educational strategies to promote computer literacy within the medical group. Develops training plans to implement new technology within clinical areas.
  • Engages in external and internal, formal and informal teaching to clinicians and other health disciplines as required. Collaborates in planning educational activities in accordance with national standards as appropriate.
  • Works collaboratively within interdisciplinary healthcare team to seek and utilize information (including evidence-based practice/research findings) to develop, implement and support organizational objectives, patient care standards and quality of care.
  • Establishes, develops, and maintains effective relationships, working agreements and quality partnerships within the shared decision-making model and within the model of care to ensure quality patient care across the continuum and to secure resources to support evidence based patient care.
  • Maintains knowledge of current trends and developments in the field of Health Informatics through a variety of professional activities including, but not limited to, reading the appropriate literature and attending related seminars and conferences. Pursues continuous scholarly growth by engaging in scholarly activity such as innovative program work, research, papers at regional or national conferences, publications, and additional graduate work.
  • Works as the MMG liaison and project manager for information system initiatives. Recommends and manages the interventions to increase acceptance and adoption of clinical applications to encourage the use of information technology in the provision of patient care. Evaluates and ensures compliance and consistency of use of business and clinical applications.
  • Performs business process analysis, needs assessment and cost/benefit analysis in an effort to align information technology solution with business initiatives.
  • Ensures and promotes compliance with unit, divisional and hospital policies and procedures, Department of Health, Joint Commission and other regulatory standards and takes corrective action when deficiencies occur.
  • Guides and facilitates the development and modification of performance improvement planning and activities. Documents existing processes within MMG to establish a baseline for the development of improvements. Collaborates with and assists MMG end users and Information Systems to make decisions about how data will be displayed and accessed. Prepares reports, maintains records and compiles statistics as required.
  • Integrates evidence into all clinical informatics and education activities. Assures timely audit reports and communicates recommendations for further action.
  • Actively participates in research, evidence-based practice (EBP) and performance improvement activities. Activities include but are not limited to, supporting integration of research into practice, increasing staff knowledge and competence about research and EBP and actively collaborating in research studies. Critically analyzes current clinical research for utilization in the expansion and improvement of patient care and patient outcomes.

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    Minimum Qualifications
    Education

    • Bachelor's degree required
    • Master's degree in Informatics or Information Management preferred
    • One year of relevant education may be substituted for one year of required work experience.

    Experience

    • 3-4 years Min 3 years of progressively more responsible informatics job related experience. required and
    • Experience in systems analysis/programming, customer service, information systems, and/or project management preferred
    • Prior experience in an IS or clinical related role preferred
    • One year of relevant professional-level work experience may be substituted for one year of required education.

    Licenses and Certifications

    • Special certification, registration or licensure preferred

    Knowledge, Skills, and Abilities

    • PROBLEM SOLVING: Job requires the highest level of problem solving. The work requires identifying and resolving very complex problems, such as developing innovative solutions based on extensive cross-functional knowledge of the entire medical group. INTERNAL CONTACTS: Internal contacts necessary to effectively negotiate, persuade, or present issues to others within the Hospital. EXTERNAL CONTACTS: Frequent interactions with patients, family, and visitors. Frequent contact with corporate IS staff and IS managers at all levels of the organization. Occasional interaction with representatives from technology vendors, community agencies, credentialing agencies, and professional organization(s). INDEPENDENT JUDGEMENT: Work assignments are generally received in the form of broad goals for area(s) of responsibility and require considerable judgment regarding the interpretation of policies, development of procedures, and selection of appropriate courses of action.


    Why MedStar Health?
    At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

    • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
    • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
    • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
    • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

    About MedStar Health
    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.


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