Description
General Summary of Position
Job Summary:
MHH Mobile Clinic - Harbor Hospital Inc. - M- F 8am - 4pm
MedStar Health is looking for a Senior Medical Assistant to join our team! We are looking for a certified Medical Assistant with excellent patient interaction skills and basic computer skills, including proficiency in the use of Electronic Medical Record (EMR) systems.
The Senior Medical Assistant performs clinical and administrative duties in an ambulatory setting under the supervision of a physician/provider and/or a registered nurse. Duties may include venipuncture, medication and vaccine administration, measurement and documentation of vital signs, and assisting providers with patient exams. Coaches others for safety and engages in the training, orientation, and competency assessment of Medical Assistant staff. Position may float to other sites/locations within the system.
Position may float to other sites/locations within the system.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
Acts as mentor for the medical assistant staff. Actively participates in Medical Assistant and Clinical Associate candidate interviews, selection, and retention activities; assists with training and onboarding of these roles. Assists in training on efficient use of the EMR to include accurate documentation of clinically related activities and best practice workflows. Communicates opportunities for improving efficiency and seeks resolution to identified barriers.
Assists with patient preparation for examination, minor office procedures and health education of patients. Manages patient volume. Provides clerical support. Co-leads team huddles to review and prepare for scheduled patient visits. Screens patients for preventative care needs, ongoing support, barriers to care, safety concerns and potential fall risk. Conducts surveillance for transitions of care, emergent/urgent care, or follow up tasks. Conducts motivational interviews and identifies potential behavioral health needs. Participates and leads in utilizing optimal workflows to improve quality metrics and value-based care.
Reports actual/ potential problems concerning patients, families, and associates. Promotes customer service, enhancing the patient care experience. Ensures ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, etc. Participates in population management activities including an awareness of populations served and engages patients in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities.
Performs patient and laboratory testing, including Point of Care Testing, collecting specimens for send-out lab testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, vision, and hearing testing. Removes sutures/staples. Documents clinically related activities in the EMR; performs required patient follow-up such as pap smears, Pb levels, HIV (Human Immunodeficiency Virus), mammograms, and STD's. Collects and processes specimens, completes requisitions, and documents.
Provides escort/ chaperoning and assists with patient discharge. Fulfills infection prevention and environmental responsibilities. Updates records of equipment maintenance and manages inventories. Provides telephone screening services to gather information. May insert intravenous catheter for physician initiated IV fluid therapy or administration of intravenous medication. May insert, remove, and monitor urinary catheter for procedures; prepare and administer oral drugs and injections limited to intradermal, subcutaneous, and intramuscular. May perform phlebotomy. Provides Health coaching and follow up. Utilizes the EMR to propose patient medication refills for physician approval. Completes requisitions for tests. Contacts insurance companies for pre-authorizations for patient medications and specialty referrals.
Qualifications:
High School Diploma or GED.
2 years of health care experience with 1 year of experience as a Medical Assistant at MedStar Health.
Certified Medical Assistant (CMA)- American Association of Medical Assistants OR Registered Medical Assistant (RMA)- American Medical Technologists.
Basic Life Support (BLS).
Completion of an accredited Medical Assistant program preferred.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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