Description
Position: REMOTE - Insurance Services Rep
Shift: FT Days 40/hrs per week.
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Insurance Services Representative III is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representative III must communicate effectively, develop/oversee training program and knowledge transfer. Insurance Service Representative III displays quality and productive work habits, possesses comprehensive knowledge in department and all aspects revenue cycle operations. Serves as an operational lead for department. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Qualifications:
Education:HS Degree or Equivalent.
Experience: Two (2) years revenue cycle or meets position specific duties and responsibilities, EPIC Resolute Hospital Billing or Ambulatory experience.
Other Skills and Knowledge:Intermediate communication and customer service skills.
Intermediate Microsoft Excel and Word knowledge and intermediate Computer and keyboarding skills
Preferred Experience: Prior Revenue Cycle Healthcare billing or insurance.
Other Skills and Knowledge:Advanced Microsoft Excel and Word knowledge
Expanded Epic knowledge
Ability to collect and analyze data
Excellent communication, customer service, and problem solving skills
We Offer Great Incentives:
- Benefit Eligibility- Day 1
➤ Health, dental & vision benefits starting day one
➤ 401(k) with employer match starting day one
➤ Education assistance
➤ PTO begins accruing immediately—including a volunteer day!
- Free convenient parking
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