Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Provides direct and indirect patient care under the direct supervision of a Registered Nurse consistent with the established guidelines of practice, the Goals of Mercy Health System, the Philosophy of the Sisters of Mercy, the Code of Professional and Business Ethics and the Employee Code of Conduct. Performs clerical and billing functions for the department, including answering the phone, transmitting messages to the appropriate individual, processing new and changed orders and acting as a liaison between other departments. Acts as a receptionist for the Nursing Unit. Enters, updates, and retrieves information from the hospital computer system(s). The billing function will be performed on a daily basis. Performs related duties as assigned.
Activities include but are not limited to general nursing assistance, inventory and supply management within the area, housekeeping duties, records management, laboratory assistance, computer data management, and clerical duties. Routinely interacts with patient families, medical, nursing, and ancillary staff, and persons outside of Mercy Health System.
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Qualifications:
- Education: High school diploma, basic computer skills.
- Experience: Previous nurse assistant or other patient contract experience helpful.
- Strong familiarity with medical documentation process and with medical terminology.
- Certification/Registration: Must have a current American Heart Association Healthcare Provider card of complete a course within their probationary period.
- Other: Ability to multi-task in an occasionally tense/pressured setting.
- Exceptional communication skills in face-to-face encounters with other health professionals and the public.
- Able to function effectively with newborns and new parents.
- Meticulous attention to detail in all aspects of work.
- Ability to function in a team-oriented work environment and a willingness to do 'whatever is needed' for the process to be successful.
- Excellent work attendance, dependability, and daily performance.
- Willingness to acquire new skills and adapt to changes in workload.
- Working Conditions, Mental and Physical Requirements: Meet unit specific physical demands.
- May be required to work differing shifts, days of the week, or work frequency according to patient care requirements.
- High risk exposure to blood and body fluids.
- May be called up to transport items to different areas of the hospital.
- Equipment Used: Unit Specific: Assorted radiant warmers, isolettes, cribs, ventilators, oxyhoods, pulse oxymetry, cardio-respiratory monitors, IV pumps, phototherapy, computers, and other NICU/NBN equipment as necessary.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
NICU, neonatal, customer service, nurse assistant, billing, records, clerical
#CBE
EEO/AA/Minorities/Females/Disabled/Veterans
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