Description
**Job Title: Full-Time Concierge (Monday - Friday)**
**Company Overview: **
Morada Senior Living/Shavano Park is dedicated to providing exceptional services and creating remarkable experiences for our clients. We are currently seeking a professional and personable Full-Time Concierge to join our team. The ideal candidate will possess strong communication skills, a passion for customer service, and a keen eye for detail.
**Job Summary:**
As a Full-Time Concierge, you will be the first point of contact for our clients and visitors, responsible for ensuring their needs are met efficiently and with a friendly demeanor. You will assist with a range of requests, and ensure that every experience with our organization is memorable.
**Key Responsibilities: **
- Greet and welcome guests in a warm and professional manner.
- Respond to client inquiries and requests promptly and effectively.
- Assist with check-in and check-out processes as needed.
- Handle guest complaints or issues with professionalism and tact.
- Manage and organize incoming and outgoing deliveries, packages, and messages.
- Maintain a clean, organized, and welcoming concierge area.
- Provide administrative support as needed, including assisting sales and activity directors with their requests.
- Uphold the company's standards for customer service and hospitality.
**Qualifications:**
- High school diploma or equivalent; further education in hospitality or related field is a plus.
- Previous experience in a hospitality or customer service role preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to work well under pressure.
- Proficiency in Microsoft Office Suite
**What We Offer: **
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- A positive, team-oriented work environment.
- Employee free lunch available
**How to Apply:**
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience.
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job related and community safety convictions will be considered and will not automatically disqualify the candidate. State regulatory requirements will impact if convictions preclude employment.
The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
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