Description
NJM's West Trenton Finance Department is seeking a Business Technical Analyst to join its Business Process Unit (BPU). This position will be responsible for representing the department on business and technology solution efforts, including participating in requirements elicitation, analysis, and testing activities. This role will work in collaboration with BPUs across the organization as well as Information Technology, the Program Management Office, and other NJM departments.
Job Responsibilities:
Represents the department on business and technology projects.
Works collaboratively with other BPU teams on enterprise projects impacting the department.
Participates in requirements elicitation, analysis, and testing activities for the business technology solutions and or data/reporting efforts.
Prepares documentation for these efforts such as requirements, test plan/test cases, reports, presentations, and deployment memos. Keep documents stored (and accessible) and update them as needed.
Writes and executes test plans and scenarios in support of business and technology projects, including integrations with other systems. Participate in cross-functional testing initiatives.
Conducts post-deployment smoke testing activities to support technology deployments.
Assists in providing information for cost-benefit analysis (CBA) for project and process initiatives.
Communicates project status and provides updates to department management.
Identifies and replicate issues; understand the priority, impact, frequency, and severity. Escalate defects and production issues for remediation. Track issues to resolution.
Assists in the prioritization of defects, enhancements, and improvement requests.
Works with department management to evaluate metrics and define business process and solution improvements.
Prepares training documentation and deliver training to department staff.
Documents “current state” and “future state” processes using various tools, including Microsoft Visio.
Creates/maintains various queries/reports leveraging SQL and/or other reporting tools
Works to enhance knowledge of processes and workflows within the department.
Facilitates meetings with the department and other business units.
Required Qualifications and Experience:
Bachelor's Degree required (Finance or Accounting is preferred); or equivalent hands-on work experience with business process initiatives
Two to five years' of experience in an analytical role (i.e., business process, project management, software development and analytical techniques and practices) is required
Strong organizational and time management skills
Demonstrated ability to adapt to frequent and unexpected changes.
Strong analytical and problem-solving skills.
Demonstrated ability to write and communicate clearly, concisely, and in a manner that connects to a wide audience (i.e., technical, non-technical staff).
Demonstrated proficiency in Microsoft Office Suite: PowerPoint, Word, Excel (including some knowledge of pivot tables, formulas, macros) is required.
Visio is preferred.
Experience in Workday Financials is preferred.
Property and Casualty Insurance industry knowledge a plus.
Salary Range: $69,000 – 88,000. Salary is commensurate with experience and credentials.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Apply on company website
Find Connections via Linkedin
