Description
The General Claims Associate is responsible for assisting with claim related tasks, making phone calls, and documenting claim files, while providing superior customer service.
The hours for the position will flex Monday through Friday and may be scheduled around a student's academic obligations in an associate's, bachelor's, or master's program. The hours for the position are 15 to 20 hours per week. This is a great opportunity to gain valuable work experience in the insurance industry while working toward completing your college education!
Responsibilities:
- Assist with property damage claims by bringing a prompt and amicable resolution.
- Assist to verify coverage on claims and contact parties involved, including lienholders, insurance carriers, body shops, etc.
- Initiate phone calls to repair facilities, to assist in obtaining repair status and/or requesting documentation.
- Claims are settled and negotiated based on company guidelines and applicable law.
- Full-Time in office position
Qualifications:
- Student currently working toward an associates, bachelor's, or master's degree.
- Excellent verbal and written communication skills.
- Strong organizational skills.
- Multi-tasking, problem-solving and decision-making skills.
- Technical aptitude, including a working knowledge of Microsoft Office.
- Ability to work in a fast-paced environment.
- Ability to think critically, use resources and seek answers.
- Minimum 3.0 GPA required.
Preferred Qualifications:
- Prior experience interacting with the public in a professional setting is preferred.
- Bilingual is a plus
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
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