Director, Graduate Medical Education Job Listing at NorthBay Healthcare in Fairfield, CA (Job ID 4373)

Description

At NorthBay Health, the Director of Graduate Medical Education (DGME) works closely with the Designated Institutional Official (DIO) to provide oversight and expert consultation for all NorthBay-sponsored ACGME-accredited programs. This includes responsibility for Institutional Accreditation Compliance, Program Accreditation Compliance, and MedHub (or other residency management software) administration.

This is also an exciting program-building leadership role. The DGME will be accountable for the success of NorthBay's new residency program—from designing and launching the program, to ensuring strong resident selection, faculty development, and community outreach. The Director will play a vital role in shaping the future of Graduate Medical Education (GME) at NorthBay Health while ensuring compliance with ACGME requirements and supporting excellence in teaching, learning, and patient care.

Key Responsibilities:

1. Build and grow NorthBay's residency program, ensuring it is innovative, sustainable, and aligned with our mission.
2. Lead community outreach to strengthen partnerships and highlight the program's role in serving the region.
3. Recruit and support faculty, hire staff, and lead resident selection while fostering a strong culture of learning; 
4. Drive program performance by monitoring resident selection, retention, and outcomes.
5. Ensures substantial compliance of the Sponsoring Institution with the ACGME Institutional Requirements.
6. Oversees that each ACGME-accredited program is in substantial compliance with the ACGME Institutional, Common, and specialty/subspecialty-specific program requirements, as well as with ACGME policies and procedures.
7. Manages the ACGME-accredited program(s) annual evaluation and improvement activities and analyzes and compiles institutional and program statistical data for the Annual Intuitional Review (AIR).
8. Organizes and leads the Special Review process to ensure continuous improvement activities among programs and to monitor compliance with Review Committee requirements. Provide support for timely completion of reviews.
9. Oversees the administrative process and provides council to faculty and staff related to GMEC responsibilities including, but not limited to:
   • New program requests.
   • Changes in resident/fellow complement, program structure/duration, program directors, participating sites, institutional GME policies and procedures.
   • Annual recommendations to the Sponsoring Institution's administration regarding resident/fellow stipends and benefits.
   • Applications for ACGME accreditation of new programs.
   • Responses to Clinical Learning Environment Review reports.
   • Requests for exceptions to clinical and educational work hour requirements, voluntary withdrawal of ACGME program accreditation.
   • Requests for an appeal of an adverse action by the Review Committee, and presentations to an ACGME appeals panel.
   • Ensures complete and accurate GMEC membership, pursuant to ACGME institutional requirements. Maintains accurate and complete meeting minutes with annotations referencing specific ACGME institutional requirements for each GMEC action that fulfills accreditation requirements, monitors membership, records and tracks attendance of all GMEC meetings.
10. Reviews available resources (e.g. MedHub Residency Management System) and/or identify new resources needed to support the effective organization, communication and reporting of NorthBay program accreditation data to meet emerging ACGME requirements.
11. Oversees accreditation information updates made by Program Directors and coordinators in the various GME related national systems (e.g. ADS, ERAS, FREIDA, NRMP, SFMatch, etc.). Counsels Program Directors and coordinators to ensure posting of correct information.
12. Works collaboratively with the NorthBay GME community as a subject matter expert on MedHub. Troubleshoots internal user questions about MedHub and acts as NorthBay liaison between MedHub company and NorthBay GME. Provides live and pre-recorded instruction of MedHub use for internal users.
13. Provides orientation and ongoing professional development support for Program Directors and Program Coordinators especially regarding accreditation compliance, core curriculum, and GME best practices.
14. Creates an ongoing process for sharing best practices with program staff and faculty, including maximizing the use of MedHub and other electronic media for communication with Program Directors and Coordinators.
15. Identifies and shares both institutional and national resources for GME faculty and program coordinator development.
16. Maintains GME core curriculum offerings for residents and fellows, in compliance with ACGME Sponsoring Institution, Common Program, and Specialty Specific requirements.
17. Develops and maintains GME Program Performance Dashboards across the Sponsoring Institution. Assesses and analyzes data to identify institutional trends; designs and implements initiatives to address institutional and programmatic weaknesses and develops or recommends innovations in conjunction with the DIO, AVP, and GMEC.
18. Other duties as assigned and necessary.

Education: Bachelor's degree in a related field. Master's degree in Healthcare or Business Administration or related field preferred.

​Certifications/Licensure: C-TAGME, PMP or other Project Management Certification preferred.

Experience: Minimum of 5 years of direct experience in the development, organization, and administration of GME programs in an academic hospital setting. Experience in program level administration of ACGME-accredited GME programs within a complex medical school or teaching hospital setting preferred.

Skills: The ability to effectively build positive, constructive relationships with others aimed at building collaboration, consensus and high-performance teams. Excellent written and verbal communication skills, particularly within the realm of negotiation, conflict management, and leadership. Ability to work in a fast-paced office and meet deadlines as assigned.  High degree of emotional intelligence. Models high-level of Professionalism in all interactions. High-level of Resiliency and Adaptability. Demonstrated proficiency in setting priorities and organizing work to meet strict deadlines.  Demonstrated proficiency with making decisions and recommendations on a variety of complex matters. 

Technical Skills:  A comprehensive understanding of ACGME standards/processes and experience with successful accreditation outcomes.  Demonstrated ability to be a self-starter and also have the ability to work in multidisciplinary teams. Demonstrated experience with GME online and reporting systems including NRMP, ERAS, AMA, Freida, GMETrack, IRIS reporting, and SF Match. Expert level MedHub Residency Management System administration skills at the institutional and programmatic level.  Strong project management skills. Advanced skills in Microsoft Office programs. Excellent Organizational Skills. Demonstrated excellence and innovation in graduate medical education preferred.  Familiarity with EPIC clinical software solutions.

Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Works well with cross-functional teams and experientially diverse stakeholders. Models professionalism in work quality, actions, interpersonal skills, and communications with constituents and business partners. Effective communication skills, both orally and written.  Proficiency in intra and inter-departmental collaborations and relationship building.

Compensation: $150 to $160 based on years of experience doing the duties of the role.