
Description
At NorthBay Health the Inpatient Case Manager is to assess, plan, implement, monitor and evaluate options and services to affect an appropriate, individualized plan for hospital patient care across the continuum of care. The Inpatient Case Manager will follow assigned patients working with team members and Social Services to prioritize and strategize each day's activities. Using independent judgment and discretion, the patient must be assessed and reassessed as an ongoing process to address the patient's broad spectrum of needs.
The Inpatient Case Manager utilizes clinical knowledge and competence, positive communication skills, problem solving and conflict resolution techniques, ability to effect change, strong skills in assessment, organization, and time management. The case management process requires a focus on critical thinking skills, customer service skills, setting appropriate goals and measuring outcomes to effectively ensure optimal patient outcomes with consideration to financial and healthplan resources. The Inpatient Case Manager at NorthBay Health must be able to demonstrate adherence to the department and system policies, procedures, quality assurance, guidelines and goals of the department and the organization.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Qualifications
JOB SPECIFICATIONS
- Education: Graduate from an accredited school of professional registered nursing, BSN is required (excludes those employees grandfathered as outlined in March 2014 letter).
- Experience: Minimum of 2 years acute clinical nursing experience preferred. Case Management experience strongly preferred. Experience can be in lieu of Master's in Nursing with an emphasis in Case Management.
- Licensure/Certification: Current California state RN license. Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred.
- Skills: Basic knowledge of personal computer and software for word processing and good keyboard skills required. Ability to enter and retrieve data from relevant computer systems required. Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation. Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards. Knowledge of levels of care: acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature.
- Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Hours of Work: 8:00-4:30 p.m. on scheduled days or as otherwise assigned by IPCM Supervisor according to business needs.
Compensation: Hourly Salary Range MIN $74.92 – MAX $86.71 (Offered hourly rate based on years of experience as a Case Manager)
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