Description
At NorthBay Health, the Manager, Enterprise Events is responsible for leading the planning, execution, and continuous improvement of systemwide internal and enterprise events that support employee engagement, organizational culture, physician relationships, and brand visibility across NorthBay Health.
This role owns the strategy, planning, and delivery of high-volume enterprise events across Solano, Napa, and Yolo counties, ensuring consistent, high-quality experiences that reflect NorthBay Health's mission, vision, and values. The Manager oversees event logistics, vendor coordination, budgeting, and operational planning while partnering closely with Marketing, Communications, Human Resources, Operations, Foundation, and executive leadership.
The Manager leads the execution of 20 or more enterprise events annually, ranging from small leadership gatherings to large-scale employee and physician events serving up to 3,000 participants. This role ensures events are delivered professionally on time, and within budget, while building scalable processes to support the organization's continued growth.
PRIMARY JOB DUTIES
Event Strategy and Program Management
Lead planning and execution of enterprise and internal events that strengthen employee engagement, recognition, physician relationships, and organizational culture.
Own the annual enterprise events portfolio, including employee, volunteer, leadership, and systemwide events across Solano, Napa, and Yolo counties.
Develop event plans, timelines, run-of-show documents, and operational workflows to ensure consistent execution.
Ensure events align with NorthBay Health brand standards, messaging, and organizational priorities.
Support system growth by planning events tied to new facilities, service launches, and strategic initiatives.
Event Planning and Execution
Manage all event logistics including venue coordination, catering, rentals, audio visual, décor, signage, transportation, and staffing.
Oversee on-site event execution, ensuring events run smoothly and reflect a professional, high-quality experience.
Coordinate with Creative Services to ensure all event materials, signage, and promotional assets are produced and delivered on schedule.
Conduct site walkthroughs and pre-event readiness checks.
Ensure post-event follow-up, documentation, and evaluation are completed.
Vendor and Budget Management
Manage vendor relationships including contracts, scheduling, and performance oversight.
Develop and manage event budgets, track expenses, and ensure activities remain within approved parameters.
Approve invoices and coordinate payments in accordance with organizational workflows.
Maintain accurate records of vendor agreements, expenses, and event documentation.
Cross-Functional Collaboration
Partner with Marketing, Communications, Human Resources, Operations, Foundation, Creative Services, and executive leadership to plan events that support organizational priorities.
Coordinate with facilities, IT, security, and clinical teams as needed to support event execution.
Serve as a primary point of contact for internal stakeholders related to enterprise events.
Provide event guidance to departments planning organizational events.
Process Improvement and Program Growth
Develop scalable processes, templates, and tools to support a growing event portfolio.
Maintain event calendars, planning trackers, and documentation to support multiple events simultaneously.
Identify opportunities to improve efficiency, quality, and consistency across events.
Support long-term planning as the organization expands into new markets and facilities.
Foundation and Partnership Support
Provide event planning support for Foundation, donor, or partnership events as needed.
Collaborate with philanthropic and partnership teams to ensure alignment of branding, logistics, and guest experience.
Assist with high-visibility events involving donors, community leaders, physicians, or executive leadership when requested.
Qualifications
Education: Bachelor's degree in Marketing, Communications, Hospitality, Business, Event Management, or related field preferred.
Experience:
(5) or more years of experience in event management, hospitality, marketing, or related field.
At least (2) years of experience leading or managing events, projects, or teams preferred.
Experience managing large-scale events and multiple projects simultaneously required.
Healthcare, nonprofit, or corporate event experience preferred.
Skills:
Strong organizational and project management
Ability to manage complex events with multiple stakeholders
Strong communication and interpersonal skills
Budget management and vendor contracts
RSVP, registration, and event management tools
Proficiency with Microsoft Office, Smartsheet, and Google forms
Demonstrated initiative, follow through and ability to work independently
Demonstrated results-oriented management
Demonstrated effective project management skills
Excellent written and verbal communication and presentation skills
Must be able to deal with job-related stress, multiple projects and deadlines
Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may participate in the following activities: Frequent standing, walking, lifting event materials, and working on-site at events. Ability to move supplies and assist with event setup as needed.
Hours: Primarily Monday through Friday during standard business hours.
Flexibility required for evening and weekend events. Schedule adjustments may occur to support event responsibilities.
Leadership Qualities:
Business Acumen: Understands NorthBay's model, industry and marketplace; demonstrates the cognitive ability to assess situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organization and in alignment with core values.
Dealing with Ambiguity: Demonstrates the ability and willingness to cope with change and can act and decide without excessive amounts of data or information. Can comfortably handle risk and uncertainty.
Builds effective relationships with others: Uses listening and empathy and asks questions to understand what it is like to walk in another's shoes. Creates and maintains a safe environment for conveying information openly, accurately and honestly; creates a common understanding amongst all parties.
Self- awareness and Communication: Understand own strengths, growth opportunities, attributes, and emotions. Models courage, authenticity, service, transparency and effectiveness. Can determine the best way to get things done with senior executives, physicians and clinicians by understanding their language and responding to their needs.
Decision Quality: routinely makes good decisions based upon a mixture of data, analysis, wisdom, experience and judgment.
Command Skills: Understands and accepts the role of a leader and is comfortable under pressure. Is comfortable bringing up differing points of view.
Development: provides development opportunities for staff and supports others in their personal and professional objectives by offering coaching and feedback.
Problem Solving: Uses logic and methods to solve difficult problems with effective solutions.
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