Cage/Vault Supervisor II Job Listing at Oneida Nation in Green Bay, WI (Job ID on434)

Description

Vision: Wisconsin's first choice for casino entertainment.
Mission: Gaming professionals working together to provide a friendly, safe, and fun gaming experience.
Values: Professionalism, Accountability, Respect, Integrity, Sincerity.

The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.

 

OPEN TO ONEIDA ENROLLED TRIBAL MEMBERS ONLY 

SALARY: $21.13/Hr  (NEGOTIABLE)
(Employees will receive 5% below the negotiated pay rate during their probationary status.)

Shift Differential:
Monday-Thursday (6pm to 6am) - $1.00 per hour worked
Friday 4pm to Saturday 4am       - $3.00 per hour worked
Saturday (4am to 4pm)                - $2.00 per hour worked
Saturday (4pm to 4am)                - $3.00 per hour worked 
Sunday 4am to Monday 6pm       - $2.00 per hour worked

POSITION SUMMARY: Under direct supervision of the Cage/Vault Manager, supervise Cage/Vault activities of the department by performing, training, supervising the Cashiers. Continuation of this position is contingent upon funding allocations.

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service for all internal and external customers of the Cage/Vault operations at all times and in all activities.  Establish and maintain effective working relationships with all internal and external customers of Oneida Tribal operations. Develop solutions for customer concerns and continually focus on customer service as our top priority. 
• Assess and analyze all work performance activities for the purpose of continually improving in any area. Ensure systems are in place which guarantee work activities are completed and results are achieved.  Ensure systems and people are aligned to provide results established in all areas.  Make improvements as needed and recommend needed improvements to all Senior Management personnel.
• Develop, maintain, and facilitate effective relationships, communications processes and activities with all Gaming personnel, and all other internal and external customers. Ensure Cage/Vault services generate reports for appropriate personnel in a timely and effective manner.  Ensure established procedures, and processes are utilized at all times to ensure maximum understanding and coordination is in place. Conduct regular department meetings to ensure effective communications take place.
• Ensure compliance to all regulatory requirements in all areas at all times.  Work closely with Cage/Vault Manager in establishment of needed results of this key area to include a demographic information data base that provides timely feed back regarding service quality, service delivery, customer expectation, customer demand and customer unmet needs.   Represent Cage/Vault services in management at meetings, in reporting, or any forum intended to address regulatory compliance of the Gaming area.
• Ensure all paperwork including priority audits, exception reports, sensitive key responsibilities, Title 31 reports are complete and accurate and forwarded to the appropriate source within proper time frames.
• Provide direct supervision at multiple locations to cage cashiers and vault specialists and oversees procedures to ensure transactions are properly completed.
• Maintain appropriate staffing levels for all shifts within the Cage/Vault Departments. Develop and implement working schedules, time and attendance reports for all Cage/Vault employees.
• Complete fact based investigations of alleged infractions of general department, work rules, Tribal Policies and Procedures, Title 31, etc.
• Fill, drop and address Quick Jack NRT machines daily.  Reconcile Quick Jack NRT as needed.
• Operate a personal computer with the following software: Sharepoint, Epic, AS/400, Back Office, NRT, Bally System, KRONOS, chip accountability, over/short data base, Outlook, TITO, MS Word, MS Excel, Intranet, eWIZPRO, Casino Insight CashTrac and Everi check cashing system.
• Complete the bank daily deposit verification. Assess daily cash/coin hold. Order cash/coin from the bank when necessary.

  MINIMUM QUALIFICATIONS:

• Must be eighteen (18) years of age or older. 
• Must be an enrolled member of the Oneida Nation.
• Associate degree in Supervisory Management, Business Administration or closely related field; three (2) years cash handling experience, one (1) year in a lead capacity, an equivalent combination of education and experience may be considered.  
• A valid drivers license, reliable transportation and insurance are required.
• Good math skills. (Must pass a math test administered by Human Resources.)

PREFERRED QUALIFICATIONS:

• Gaming experience. 
• Previous Accounting experience.
• Working knowledge of Tribal Policies and Procedures.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

• Frequently sit and stand.   
• Occasionally lift and/or move up to twenty-five (25) pounds.
• Evening, holiday, weekend, extended hours, and irregular shifts may be required.  
• Work environment may NOT be smoke, noise or dust free.
• A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.

The Oneida Nation does not discriminate on the basis of race, color, national origin, sex, religion, age or disability status in employment or the provision of services.  However, individuals of Indian ancestry and Veterans will be given preference by law in initial employment or re-employment.

Department: Accounting
This is a non-management position
This is a full time position
Closing Date: Until Filled
Transfer Date: April 29, 2024

 Apply on company website