Full Time Partnership Manager - South Western Ontario Job Listing at Paladin Security in London, Ontario, ON (Job ID 780811)

Description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE! 
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Internal Posting Date: May 1st 2025
Internal Closing Date: May 7th 2025
External Closing Date: May 23rd 2025

This position reports to the Senior Director, Strategic Partnerships and is responsible for identifying, developing, and managing long-term partnership opportunities that align with Paladin's mission to deliver industry-leading security solutions across South Western Ontario. The ideal candidate is a relationship-first professional who excels in long sales cycles and can demonstrate success in cultivating partnerships that drive multi-year revenue growth.

Key Responsibilities Lead Generation & Strategic Prospecting

• Identify and initiate partnership opportunities through outbound outreach, strategic networking, industry events, and referrals.
• Maintain a strong pipeline of potential partners across commercial real estate, institutional, infrastructure, and property management sectors.
• Use both self-generated efforts and marketing-qualified leads to build long-term opportunity funnels.
• Maintain a funnel of active clients in both a revenue generating state and those that present future opportunities for revenue.

Partnership Development & Sales Execution

• Create and execute territory-specific partnership development plans that align with company growth goals.
• Lead the full partnership lifecycle: initial discovery, proposal development, pricing strategy, RFP submissions, contract negotiations, and onboarding.
• Manage long sales cycles of 12–24 months, demonstrating persistence and patience while adding continuous value to prospects.

Client & Partner Relationship Management

• Build consultative, trust-based relationships with key stakeholders including executives, facility managers, and procurement professionals.
• Act as the key point of contact throughout and after the sales process, ensuring a seamless handoff to operations and sustained client satisfaction.
• Regularly assess opportunities for renewal, expansion, and cross-sell within existing partnerships.
• Stay in touch and continue relationships with our valued clients.

Market Intelligence & Brand Positioning

• Stay informed on market trends, competitor activity, industry shifts, and buyer challenges to evolve Paladin's value proposition.
• Work in collaboration with marketing to tailor messaging and content for different verticals and regions.

Cross-Functional Collaboration

• Partner with Operations, Finance, and Training Departments to ensure proposals are operationally viable, financially sound, and compliant.
• Participate in internal planning sessions to ensure alignment between business development activities and service delivery excellence.

Required Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in B2B business development, strategic partnerships, or sales—preferably in a service-based industry (e.g., security, janitorial, facility services).
• Proven ability to close complex, long-term partnership deals with measurable revenue outcomes.
• Demonstrated ability to handle sales cycles of 3,12 and 24 months in duration.
• During the interview process, must be able to show past success in driving long-term relationships that led to significant revenue growth.
• Strong consultative sales skills with experience selling to C-suite executives and multi-stakeholder buying groups.
• Proficient in CRM platforms (e.g., Salesforce, Close, or HubSpot), Microsoft Office Suite, and virtual meeting tools.
• Excellent communication and presentation abilities both virtually and in-person.
• Valid driver's license with the ability to travel regularly throughout South Western Ontario.
• Legally Authorized to work in Canada

Preferred Qualifications

• Experience responding to public or private sector RFPs.
• Familiarity with the security industry and operational models.
• Knowledge of key verticals such as commercial property management, healthcare, education, and government.
• Well-established professional network within South Western Ontario business communities.

Location & Travel Requirements

• Candidate must be based in South Western Ontario (London, Kitchener, Cambridge, Waterloo, Guelph, Hamilton)
• Hybrid Model, Work from 3-4 branches in assigned area weekly & 1 work from home day per week.
• Travel across the assigned customer base is required, including:
  • In-person client meetings and site visits
  • Regional and GTA-based trade shows (ASIS, BOMA etc)
  • Local board of trade and chamber of commerce events
  • Industry networking functions and community engagements
• Fuel reimbursement is provided for all business-related travel.

 What Success Looks Like

• Consistently meets or exceeds assigned revenue and partnership development goals.
• Builds and maintains a pipeline with a healthy mix of short-term and long-term opportunities.
• Develops lasting relationships that lead to renewals, growth, and strong client satisfaction.
• Earns the trust of internal teams through aligned execution and flawless handoffs to operations.

Education Requirements (Any)

College/University Education

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Special Incentive Plans

 Apply on company website