Description
Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Position: Security Team lead
Site: Cambridge Memorial Hospital, 700 Coronation Blvd, Cambridge, ON N1R 3G2
Hours: Rotating Continental (0600-1800/1800-0600 hrs.)
Pay Rate: $26.58/hr.
Averaging Agreement: Overtime is Averaging Agreement after 88 hours
Posting Date: Nov 10, 2025
Internal Closing Date: Nov 14, 2025
External Closing Dare: Nov 14, 2025
Job Description:
In addition to Security Guard duties, Team Leads are responsible for:
- Ensuring all guards are signed in, briefed, and stationed appropriately.
- Liaising with Charge Nurses, Site/Mobile Supervisors, and Field Managers.
- Conducting investigations, incident reporting, and documentation.
- Identifying and reporting site deficiencies.
- Ensuring Health & Safety compliance.
- Providing leadership, coaching, and training to staff.
- Motivating team members and submitting commendations.
- Enforcing standing orders and daily operational procedures.
- Ensuring adherence to Paladin and site-specific policies.
- Verifying completion of mandatory training.
- Coaching staff and submitting documentation to head office.
- Auditing security equipment and investigating complaints.
- Performing proactive/reactive patrols.
- Communicating concerns to the Client Service Manager.
- Supporting hospital parking operations:
- Assisting with parking machines, online portals, and lost/replacement cards.
- Issuing parking passes and monitoring contractor lot access.
- Refilling ticket/receipt paper and sharing vendor contact info.
- Other duties as assigned.
Requirements:
- Minimum two (2) years of hospital security experience required
- Minimum one (1) year of supervisory / team lead experience is an asset
- Previous experience at this site is mandatory
- Preferred post-secondary education in a Law Enforcement/Security program
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact and diplomacy
- A Valid Ontario Security Guard License
- Valid First Aid and CPR Level C Certification
- Proof of double Covid Vaccination
- Immunization Record (Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Tests)
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position
- Legally authorized to work in Canada
Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.
Why choose Paladin?
- Opportunities for training and professional development.
- Competitive salary and benefits package.
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks
High School Diploma/GED
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability
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