Site Director - 15/16 York St - Full-Time Days Job Listing at Paladin Security in Toronto, Ontario, ON (Job ID 794655)

Description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Site Director

Site: Cadillac Fairview- 15/16 York St (12-14 Retails Shops)

City: Downtown Toronto, ON

Status: Full-Time Days

Hours: Monday to Friday : 0800-1600

Pay Rate: $30/Hr

Category: Overtime after 44 hours (ESA)

Internal Posting Date: Jul 16 2025  

Internal Closing Date: Jul 23, 2025     

External Closing Date: July 30,2025

We are seeking a seasoned Security Site Director to lead the day-to-day operations of the security department at 15 & 16 York Street, including the retail spaces at 12 & 14 York Street. This role is responsible for managing personnel, ensuring compliance with life safety regulations, implementing operational improvements, and delivering high standards of tenant service and emergency readiness. This leadership role requires excellent organizational, communication, and crisis management skills, along with a deep understanding of commercial real estate security.

Key Responsibilities:

• Supervise all on-site security personnel including Lead Hands, Control Centre Operator, Mobile Supervisor, and guards
• Conduct regular coaching sessions, performance evaluations, and team meetings
• Interview, hire, train, schedule, and discipline staff as required
• Motivate and mentor team members, promoting a high-performance culture

Security & Compliance Oversight:

• Conduct regular site inspections, audits, and drills to ensure full compliance with fire and life safety codes
• Maintain up-to-date documentation and lead monthly emergency preparedness initiatives
• Function as Incident Commander during emergencies and report to property management
• Ensure timely execution of corrective action to address compliance gaps or deficiencies
• Lead implementation of new systems and processes (e.g. CF Connect, Maximo)
• Liaise with tenants to resolve complaints, address concerns, and offer security-related support
• Coordinate emergency planning and preparedness efforts with tenants and vendors
• Prepare and deliver presentations to internal teams or external stakeholders as needed

Operational Excellence:

• Maintain and update security SOPs in accordance with industry best practices
• Monitor and assess incident reports to identify trends and recommend mitigation strategies
• Support ongoing and strategic security/life safety initiatives and projects
• Post-secondary education or diploma in security/life safety, risk management, or criminology preferred
• Minimum 3 years of experience in a commercial real estate security environment, with 1+ year in a supervisory role
• Completion of a supervisory management program (or willingness to complete upon assignment)
• Strong understanding of fire detection and suppression systems, HIRA, access control, and emergency response protocols
• Familiarity with security-related technologies and platforms such as Maximo and CF Connect
• Knowledge of applicable laws and legal authority of security personnel (use of force, search/seizure, evidence preservation, etc.)
• Excellent written and verbal communication
• Strong decision-making, problem-solving, and conflict resolution abilities
• Ability to work under pressure in a fast-paced, multi-tasked environment
• A collaborative team player with the ability to delegate effectively and lead by example

Emergency Management Responsibilities:

• Maintain and contribute to fire safety plans, evacuation procedures, and business continuity planning
• Lead monthly emergency drills and oversee annual

Certification Requirements (All)

Valid Ontario Security License
Standard First Aid, CPR Level C
Use of Force
COVID Double Vaccinated
2 years of security supervisor experience
MOAB Training
Do you have 1-2 years of security Team Lead or Supervisor experience?
Authorized to legally work in Canada

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

 Apply on company website