Description
Location: Delafield, WI
Ideal Candidate will have availability during Clinic Hours: Monday: 8:00 AM – 7:00 PM Tuesday: 8:00 AM – 4:00 PM Wednesday: 8:00 AM – 6:30 PM Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM
Join our team at ProHealth Care's Delafield Clinic—where collaboration, flexibility, and high-quality care come together.
We're currently seeking a Clinical Support Associate II (CSA II) to support our Primary Care float team. This full-time (0.9 FTE) position plays an essential role in delivering hands-on patient care, supporting providers across various workflows, and ensuring a seamless experience for the patients we serve. In this float role, you'll enjoy the opportunity to work with multiple primary care providers and teams, offering both variety and valuable learning experiences each week. Our Delafield clinic is a vibrant environment with a strong sense of team and a commitment to excellent patient outcomes.
What You'll Do:
Room patients, take vitals, assist with procedures
Manage in-basket messaging and patient calls
Perform lab draws, point-of-care testing, and documentation
Support team workflows across providers with flexibility and initiative
What You'll Bring:
Medical Assistant diploma, EMT, or LPN background preferred
Current BLS Certification from the American Heart Association
Strong multitasking skills and a proactive approach to care delivery
Exceptional communication and patient service skills
Why Delafield and ProHealth Care?
Our Delafield Clinic is a cornerstone of ProHealth Medical Group's commitment to high-quality care in Lake Country. Located just off I-94, it offers easy access and serves a growing, engaged patient population. You'll join a warm, collaborative team
We Offer:
Competitive compensation
Comprehensive benefits package
Career development support and continuing education
A culture rooted in respect, inclusion, and teamwork
Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.
- Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
- Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
- Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
- Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
- Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
- Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
- Float to other departments or clinic locations as assigned by PHMG Leadership.
What you will Need:
- High School Diploma or Equivalent
- Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
- 1 Year of experience
About Us:
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #CA *CA #Li #LI-CJ
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