Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 12,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it.
The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. Join us as we help change the way people experience the world! Advance your career at a company that is dedicated to your ideas and growth, fills you with purpose, and provides a fun, inclusive work environment.
The Sales Strategy & Operations Business Partner will play a crucial role in supporting the growth in EMEA. This role is a hybrid of traditional jobs in strategic planning, sales operations, finance, and business analytics – requiring a mix of strategy, go-to-market design, market analysis, sales optimisation and business programs support.
Success in this role means assisting the sales leaders to drive the continued success of Qualtrics by designing innovative go-to-market solutions and supporting our business growth strategy. Sample projects range from the highly strategic to operational including evaluating market opportunities, product growth strategies, business planning, market segmentation, sales pipeline analysis and regular review of key performance metrics. The role requires interaction with various areas of the organization and provides daily exposure to senior executives. The successful candidate will have relentless curiosity and possess a passion for extracting insights from data and converting ideas into actions.
A Day in the Life
- Be a strategic Business Partner to the Sales Leaders for EMEA
- Structure and drive key strategic initiatives focused on driving business growth
- Design and interpret key performance metrics. Deliver insights & recommendations
- Work hand in hand with executive leadership to ideate and evaluate Go-to-Market changes
- Assist in developing and delivering presentations for senior executives
- Assist in troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes
- Facilitate the delivery of the internal business governance (QBRs, DemGen Boards, Account/Deal Reviews etc.)
- Work cross-functionally with key stakeholders (Marketing, Sales Development, Enablement, People Operations etc.) to understand business needs and define strategies to develop the Sales Organisation
- Collaborate on a consolidated demand generation plan/calendar to meet defined AE pipeline generation targets, taking into account priorities of the sales leadership team
- Driving AE programs through planning process, involving key senior stakeholders in business development, sales management, marketing and product teams & aligning closely with marketing calendar and priorities where possible
- Promote the utilisation of EMEA wide campaigns, promotions and messaging (industry and competitive) to targeted industries, segments and accounts within your region
- Ensure full engagement of sales teams in relevant demand generation actions via ongoing communication and review of results
The Expectation for Success
- 4+ years of experience
- Bachelor's degree
- Exceptional problem solving and critical thinking skills: demonstrated ability to structure complex problems and propose innovative solutions
- Self-starter and high degree of motivation to go above and beyond the task at hand
- Valuable work experience in using quantitative analyses to drive meaningful business results
- Strong communication and presentation skills
- Work experience in consulting or strategy/business operations is a big plus
- Experience with Salesforce.com, Tableau, and/or Business Objects (or similar analytical packages) a plus, not required.
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